United Advantage NW Federal Credit Union, based in Portland, Oregon, is enhancing credit union efficiency with ProDOC Packages™ from eDOC Innovations. ProDOC Packages™ is a workflow management tool for electronically packaging transactions for automated signing and delivery. Transactions such as loans, new accounts, membership applications and other transaction types are created electronically and completed with…
Executives face a number of challenges to meet the operational needs of their credit unions. Among others, one of the challenges is to easily retrieve information that is current and relevant at the same time as presenting that information to various audiences each day. CU*Answers, the 100% credit union-owned cooperative data processing CUSO headquartered in…
CU*Answers, the 100% credit union-owned, cooperative data processing CUSO recently announced its Top 10 enhancements of the 2013 year. Ranging from major enhancements to various CU*BASE® core processing system dashboards to 40 new integration points to view electronic documents, CU*Answers representatives remarked, “With so much great programming this year it was difficult to narrow our…
CU*Answers, the 100% credit union-owned, cooperative data processing CUSO converted Post Community Credit Union, $85 million in assets and over 9,000 members, to the CU*Answers, CU*BASE® core data processing platform on January 19, 2014. Rob Viland, CEO of Post Community Credit Union said, “Credit unions looking for an updated core system to compete in today’s…
For Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, the polar vortex that has gripped most of the US over the past two months has provided the latest reminder for several credit unions on how they can leverage shared resources partners to ensure their business continuity. The CUSO reported that during a recent four-week…
eDOC Innovations is excited to announce the release of our updated curriculum for the remaining 2014 fiscal year. The updated curriculum is engineered to enhance the quality of the educational content and minimize the course requirements to complete our software training. eDOC University is an educational training portal offering credit union owners, partners and peers…
Next week, CU*Answers, data processor to more than 200 credit unions nationwide, is set to release one of its most major software upgrades in years. The upgrade, termed ING – Improved New GOLD, will add a fresh new look to their core data processing software, CU*BASE® GOLD. Not only that, ING will make room for…
Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced that it has completed a two-week engagement that provided Battle Creek, Michigan-based Post Community Credit Union with inbound member service assistance from its Xtension Contact Center. The credit union enlisted the CUSO to help field inbound member service calls while its internal teams focused on…
In late November, the SRS Bookkeeping team from Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced that it would provide free assistance with year-end tasks to any credit union utilizing CU*BASE®, the core data processing suite deployed by sister CUSOs CU*Answers, CU*Northwest and CU*SOUTH. Upon completion of the projects, Xtend announced that a…
CU*NorthWest and Xtend Inc. (headquartered in Grand Rapids, MI), both Cooperative CUSOs within the cuasterisk.com network, are working together to better serve their clients. As part of a recent facilities expansion, CU*NorthWest expanded capacity to not only increase internal operations, but to host Xtend resources at its Liberty Lake, Washington location. The first Xtend service…