CU*Answers, a core processing CUSO, allocates six programming team members to solely focus on trending analytics ‘dashboards’, delivered through quick access. These dashboards not only provide the numbers, but supply colorful graphs, and export to PDF documents for board and other presentations. Using data already archived, this team provides dashboards designed with valuable trending and
CU*Answers, the 100% credit union-owned, cooperative CUSO exhibited at the 84th Illinois Credit Union League Annual Convention held April 3-5, 2014. Many interested credit unions stopped by the CUSO’s booth to learn more about CU*BASE®, the robust, credit union-developed data processing software to see it in action. The event concluded with a door prize drawing
CU*Answers, a 100% credit union-owned cooperative CUSO, has announced that over 140 credit union CEOs nationally have already joined the CU*Answers “Of Course!” website to share policies and ideas, ask questions, and brainstorm new ways to run their business. A CU*Answers spokesperson said “Of Course!” represents a private online community for CEOs utilizing a CU*BASE®
CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, announced that it had recently added another credit union owner. This newest investor is Lakes Community Credit Union, located in Lake Orion, MI ($80M and 9,000 members). Scott Page, CU*Answers EVP said, “Lakes Community Credit Union marks the 122nd CU*Answers owner, with four new owners already added in
CU*Answers announced that its next disaster recovery test for its CU*BASE® data processing system is scheduled for May 20-22. The credit union-owned CUSO added that recovery teams will be divided between the CU*Answers secondary datacenter located in Muskegon, Michigan and the IBM BCRS hot-site facility in Sterling Forest, New York. A unique aspect to its
For Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, its newest client has become its largest. Indiana-based Notre Dame FCU (57,000 members; $464M in assets) began utilizing the CUSO’s call center, e-communication and compliance monitoring services in conjunction with its April 1st core data processing conversion. NDFCU migrated to the CU*BASE® data processing suite
Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO is now providing member service support for its first Alaska-based credit union – Ketchikan, Alaska-based Tongass Federal Credit Union (7,000 members; $67M in assets). Immediately following the credit union’s core data processing conversion to CU*BASE® in March, the CUSO’s Xtension Call Center team went to work
It may be the end of tax season, but it is just a coincidence that April is also the month CU*Answers has chosen to highlight several key auditing resources. What started with the promotion of the “My Favorite Auditing and Compliance Dashboards” brochure grew into an entire month focusing on auditing-related education tools. Jim Vilker,
CU*Answers, the 100% credit union-owned core processing CUSO, is anticipating in excess of 50,000 pulls in the upcoming year with one of its newest integrations with ChexSystem’s Qualifile™ solution. This comprehensive solution helps credit unions automate and streamline processes that detect and prevent new types of fraudulent activity, track and maintain regulatory updates and manage
Carol Middaugh from eDOC Innovations, a core image processing CUSO headquartered in Vermont, has been promoted to Assistant Vice President of Sales. Ms. Middaugh has been with eDOC Innovations since 2010 and brings more than 32 years of credit union industry experience to the CUSO. Prior to working at eDOC Innovations, Ms. Middaugh functioned as