CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, announced that it had recently added another credit union owner. This newest investor is Lakes Community Credit Union, located in Lake Orion, MI ($80M and 9,000 members). Scott Page, CU*Answers EVP said, “Lakes Community Credit Union marks the 122nd CU*Answers owner, with four new owners already added in…
CU*Answers announced that its next disaster recovery test for its CU*BASE® data processing system is scheduled for May 20-22. The credit union-owned CUSO added that recovery teams will be divided between the CU*Answers secondary datacenter located in Muskegon, Michigan and the IBM BCRS hot-site facility in Sterling Forest, New York. A unique aspect to its…
For Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, its newest client has become its largest. Indiana-based Notre Dame FCU (57,000 members; $464M in assets) began utilizing the CUSO’s call center, e-communication and compliance monitoring services in conjunction with its April 1st core data processing conversion. NDFCU migrated to the CU*BASE® data processing suite…
Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO is now providing member service support for its first Alaska-based credit union – Ketchikan, Alaska-based Tongass Federal Credit Union (7,000 members; $67M in assets). Immediately following the credit union’s core data processing conversion to CU*BASE® in March, the CUSO’s Xtension Call Center team went to work…
It may be the end of tax season, but it is just a coincidence that April is also the month CU*Answers has chosen to highlight several key auditing resources. What started with the promotion of the “My Favorite Auditing and Compliance Dashboards” brochure grew into an entire month focusing on auditing-related education tools. Jim Vilker,…
CU*Answers, the 100% credit union-owned core processing CUSO, is anticipating in excess of 50,000 pulls in the upcoming year with one of its newest integrations with ChexSystem’s Qualifile™ solution. This comprehensive solution helps credit unions automate and streamline processes that detect and prevent new types of fraudulent activity, track and maintain regulatory updates and manage…
Carol Middaugh from eDOC Innovations, a core image processing CUSO headquartered in Vermont, has been promoted to Assistant Vice President of Sales. Ms. Middaugh has been with eDOC Innovations since 2010 and brings more than 32 years of credit union industry experience to the CUSO. Prior to working at eDOC Innovations, Ms. Middaugh functioned as…
eDOC Innovations and CU*Answers will be exhibitors at the 2014 Invest48 Convention held April 8 – 9, 2014 at the Hilton Columbus Downtown. Visit us at Booth #421 to learn how eDOC Innovations, CU*Answers and the Cuasterisk Network work together to provide core processing, imaging, consulting and marketing solutions to credit unions nationwide. Attendees are…
CU*Answers, the 100% credit union-owned cooperative CUSO, announced that they have established an ownership/partnership relationship with Chatter Yak! LLC, the Oshkosh Wisconsin-based CUSO that specializes in marketing, social media, website development and branding. As the first investor of Chatter Yak!, CU*Answers hopes to push innovation with social media and financial literacy within the credit union…
CU*Answers, the 100% credit union-owned cooperative CUSO, headquartered in Grand Rapids, Michigan celebrated the end of the freezing temperatures and snow by recapping the programming enhancements made to its CU*BASE® core data processing platform. Scott Page, EVP of Sales and Marketing at CU*Answers says, “Even during the file expansion project (FEP), we remain responsive to…