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  • CU*Answers to Host Mid-Year CEO School

    West Michigan-based cooperative CUSO, CU*Answers, has announced that its Mid-Year CEO School event will be held March 19 at the company’s headquarters in Grand Rapids. The one day event will be taught by Randy Karnes, CU*Answers CEO, who will share management insights and CU*BASE® expertise in a classroom setting. Covered will be how CU*BASE dashboards…

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  • CU*Answers Announces Upcoming Software Release

    CU*Answers, the 100% credit union-owned core data processor, recently announced that it will be releasing version 13.5 for its core processing platform CU*BASE® in March. The upgrade, which is offered free of charge to all in-house and online credit unions on the system, includes a variety of enhancements to CU*BASE and It’s Me 247 Online…

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  • CU*Answers Catches the Wave

    CU*Answers, the 100% credit union-owned, data processor headquartered in Grand Rapids, Michigan may not know everything there is to know about surfing, but CUSO experts are confident they can help credit unions have success in CUNA’s “Catch the $ave Wave™” National Credit Union Youth Week™. Credit unions will celebrate youth in April by encouraging kids…

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  • CU*Answers Saves its Credit Unions over $180,000 with Free FraudNet Services

    CU*Answers, the 100% credit union-owned CUSO, provides FraudNet service to all of its credit unions using EasyPay bill payment powered by Fiserv at no cost. FraudNet is a centralized fraud detection and integrated case management system that scores each online bill payment and halts the processing of suspicious transactions until they have been reviewed by…

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  • CUSO Helps Self-Processors Put DR Investments to the Test

    Over the past ninety days, CU*Answers, Inc., a Grand Rapids, Michigan-based cooperative CUSO, has helped four credit unions perform planned rollovers to backup servers as part of their overall business resiliency strategy.  Each credit union utilizes the CUSO’s CU*BASE® core data processing suite in an in-house deployment.  During the test, each credit union switched from…

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  • United Advantage NW Federal Credit Union is Building Efficiency

    United Advantage NW Federal Credit Union, based in Portland, Oregon, is enhancing credit union efficiency with ProDOC Packages™ from eDOC Innovations. ProDOC Packages™ is a workflow management tool for electronically packaging transactions for automated signing and delivery. Transactions such as loans, new accounts, membership applications and other transaction types are created electronically and completed with…

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  • CEOs Benefit from Platform Analysis

    Executives face a number of challenges to meet the operational needs of their credit unions. Among others, one of the challenges is to easily retrieve information that is current and relevant at the same time as presenting that information to various audiences each day. CU*Answers, the 100% credit union-owned cooperative data processing CUSO headquartered in…

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  • CU*Answers Announces the Top Enhancements of 2013

    CU*Answers, the 100% credit union-owned, cooperative data processing CUSO recently announced its Top 10 enhancements of the 2013 year. Ranging from major enhancements to various CU*BASE® core processing system dashboards to 40 new integration points to view electronic documents, CU*Answers representatives remarked, “With so much great programming this year it was difficult to narrow our…

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  • Post Community Credit Union Converts to CU*Answers

    CU*Answers, the 100% credit union-owned, cooperative data processing CUSO converted Post Community Credit Union, $85 million in assets and over 9,000 members, to the CU*Answers, CU*BASE® core data processing platform on January 19, 2014. Rob Viland, CEO of Post Community Credit Union said, “Credit unions looking for an updated core system to compete in today’s…

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