Vickie Schmitzer, CEO of Frankenmuth Credit Union, was recognized by CU*Answers as the 10th recipient of the Robert H. Mackay award at the 2014 CU*BASE Leadership Conference held on June 18th in Grand Rapids. CU*Answers CEO Randy Karnes praised Schmitzer’s leadership and energy to champion new ideas, and her willingness to try just about anything.…
eDOC Innovations, a leading provider of core image processing solutions, is excited to announce that First Trust Credit Union based in Michigan City, IN successfully converted to eDOC Innovations’ DocLogic™ Suite of imaging solutions and became eDOC Innovations’ newest credit union owner. Daniel Rajsic, Chief Financial Officer at First Trust Credit Union comments, “Our recent…
CU*Answers, the West-Michigan based cooperative CUSO, offers a free fraud detection service that detects potential fraudulent activity over all scheduled bill pay transactions. The great advantage of this system is that it detects suspicious activity prior to it happening and stops the transaction before it is scheduled to post. FraudNet™ is a fraud prevention software…
CU*Answers, the West Michigan-based core data processing cooperative, announced that it has recently completed converting Washtenaw Federal Credit Union (Ypsilanti, MI) to its CU*BASE processing platform. CU*Answers said the credit union implemented the CU*BASE SaaS processing solution, which offers a wide variety of member self-service capabilities. Several of these include the It’s Me 247 Online…
CU*Answers, the 100% credit union-owned, data processing CUSO recently released its June Tricks of the Trade publication. The publication focuses on the CU*Answers CU*BASE® 14.0 Release that came out in June. The June Tricks of the Trade document focuses on five things: a change in the screens for ordering credit cards, the new and updated…
CU*Answers, the 100% credit union-owned, cooperative CUSO recently attended the 29th Annual Vern Hajeck Memorial Golf Outing by the Fox Valley Chapter of Credit Unions. The event was held at Blackstone Golf Club in Marengo, Illinois. “Generous sponsors, golfers and volunteers attend for a beautiful day of golf, but more importantly, every dollar raised has…
CU*Answers, the 100% credit union-owned CUSO, headquartered in Grand Rapids, Michigan recently announced the formation of the Communi7y Crew, a peer group created as a result of the CU*Answers Innovators Group. The group’s mission statement identifies the Communi7y Crew as a group formed by the cuasterisk.com network to promote the spirit of the 7 Cooperative…
CU*Answers, West Michigan-based core processing CUSO, announced the addition of Danielle O’Connor to the Delivery Services Team as a Merger Specialist. Her main focus will be assisting current clients with their mergers. Danielle brings six years’ experience with Xtend’s SRS Bookkeeping services.
The 100% owned CUSO hosted their 23rd Annual Golf Outing at Saskatoon Golf Course in Alto, MI on June 19, 2014. This event concluded the CUSO’s week long events during the Leadership Conference Week. The Leadership Conference ran from June 17-19, 2014. The week’s events were held at the JW Marriott, in downtown Grand Rapids,…
When Collection’s teams grow it is usually due to a downgrading economy. Not so with CU*Answers, the West Michigan-based cooperative CUSO, as their Collections team added three new positions over the last two months. “It’s great to be able to help our economy and the clients at the same time.” said Jerry Collins the Collections…