The West-Michigan based cooperative CUSO, CU*Answers is pleased to announce that we represent 161 credit unions with over 930,000 cardholders who enjoy online real-time ATM, Debit, and Credit card processing and servicing. Benefits include debit card transaction holds with automatic releases, valuable vendor details in a normal card holder inquiry, easy settlement account balancing with
Parkside Credit Union in Livonia, MI is going greener and will be better serving members through its adoption of a CU*Answers online imaging solution. This solution allows the credit union to retain its documents electronically, saves expense and allows them to better serve its members. Through this solution the credit union has reduced their paper
CU*Answers, the 100% owned CUSO, hosted their Annual Board Planning Session in Chicago, IL at the JW Marriott from August 19-20, 2014. This event is held each year in conjunction with the August Board of Directors meeting. The Executive Council and Board of Directors discussed the business plan, strategic technology plan, and budget for 2015.
CU*Answers, West Michigan-based core processing CUSO, held its 1st Blood Drive with Michigan Blood today with an overwhelming success. Communi7y Crew team member, Melissa Fulgenzi, was the chairperson for the event. Melissa Fulgenzi is a Conversion Coordinator with the Conversions team at CU*Answers. “We were able to fill all of our donation appointments with great
Chatter Yak!, the Oshkosh, Wisconsin based CUSO specializing in marketing, social media, website development and branding announces an exciting new product offering known as Social Media Chats. Social Media Chats have been created by Chatter Yak to navigate the ever-changing often uncharted waters of social media. Social Media Chats are live webinars designed for credit unions of
The Lender*VP Collections team at West Michigan-based core processor CU*Answers, has added yet another credit union that brings their total client list to 15. Horizon Utah Federal Credit Union has joined them in the quest for a better delinquency ratio. The 118 million dollar credit union based in Farmington, Utah, has over 11,000 members. This
Family First Federal Credit Union (FCU), based in Great Falls, MT, is now using CheckLogic Branch to enhance their check processing strategy. CheckLogic Branch is eDOC Innovations’ premier solution for electronic check exchange with your clearing house. Family First FCU‘s branches now can complete their check processing needs electronically and administrators can view all branch
SB Community Federal Credit Union, located in Muskegon, Michigan, is putting an NCUA New Product/Service Grant to work to implement an online imaging solution from CU*Answers. They received the grant as a part of the 2014 OSCUI NCUA Grant Program. SBFCU will be going greener, saving money, and will be better serving members through this
CU*Answers, the West Michigan-based core data processor, announced that it has completed implementation of CU*BASE® GOLD Optimized Automation Suite for Ripco Credit Union (Rhinelander, WI). This product allows Ripco CU, a self-processing client, to run their nightly processes in an automated environment later in the evening when there is less member activity. The tools included
CU*Answers production operator Dave Ambrose, who announced his retirement in March of this year, worked his final shift on 7/31/14. Dave has been a valued member of the Production Center team for twenty years. His expertise in business processing and his IBM system knowledge have been valuable assets to our operations and he will be