On September 23rd, two CUSO partners – the Grand Rapids, Michigan-based cooperative CU*Answers, Inc., and the Yankton, South Dakota-based Site Four – hosted a “Self Processor Summit” for customer-owners that utilize the CU*Answers CU*BASE core data processing solution in an in-house deployment. The bi-annual meeting was held at Site Four’s Yankton data center. “It always
CU*Answers is currently developing new budget tools that will allow for varied calculations for sections of an income statement, recognizing that each credit union approaches their budget process with varied perspectives. Each calculation method can be used within a working budget that provides as many what-ifs as desired. In the future, these tools will include
CU*Answers, the West-Michigan based cooperative CUSO, offers a free fraud detection service that detects potential fraudulent activity over all scheduled bill pay transactions. The great advantage of this system is that it detects suspicious activity prior to it happening and stops the transaction before it is scheduled to post. FraudNet™ is a fraud prevention software
eDOC Innovations, a leading provider of core image processing solutions, is excited to announce that First Ohio Community Federal Credit Union (FCU), based in North Canton, OH, has joined eDOC Innovations as a new CUSO owner. Bret Weekes, President and CEO of eDOC Innovations comments, “Through dedicated focus of the cooperative model, eDOC Innovations’ solutions
CU*Answers, data processor to nearly 200 credit unions nationwide, recently announced the upcoming launch of its newly redesigned website. The new site boasts a number of improved features, including a top menu bar providing access to all website pages, responsive web design for mobile devices, a more intuitive search tool, rotating banner ads, and permalinks
Ohio Catholic Federal Credit Union (FCU), based in Garfield Heights, OH, has enhanced their e-document management with eDOC Innovations’ newest version of the DocLogic™ Suite. Jay Scott, Vice President and IT Manager at Ohio Catholic FCU, commented, “With our software updated to the latest version, we feel confident our members’ data is secure. Our member
eDOC Innovations, a core image processing Credit Union Service Organization (CUSO), is increasing mobile deposit usage for credit unions nationwide. During the last six months, more than 20,000 mobile deposits were submitted by members to credit unions signed on with eDOC Innovations’ Mobile Remote Deposit Capture (mRDC) solution. Mark Fierro, Executive Vice President at eDOC
This week CU*Answers began a special beta-test on an exciting new suite of budget calculation and analysis tools, integrated into the CU*BASE® core processing system. The totally redesigned software has been in development for more than a year and additional enhancements are already on the drawing board for the next phases to be released later
The West-Michigan based cooperative CUSO, CU*Answers, is pleased to announce that in May and June a total of 24 training sessions were offered to clients via Web Conference. “Web Conference events have become a more popular offering then classroom events for our clients, both local and out of state”, states Laura Welch-Vilker, VP of Client
At CU*Answers, education goes way beyond basic technical documentation and the occasional class. The 100% credit union-owned CUSO has made it a core goal to be the most successful in educating its clients and providing high quality documentation. CU*Answers’s team of dedicated writers have gone to work over the years to help credit unions use