CU*NorthWest, an information technology CUSO based in Liberty Lake, Washington participated in a successful production rollover test involving client credit unions and third party connections on November 22-23, 2014. Ten CU*NorthWest clients participated directly in the rollover test. The test is part of the company’s ongoing disaster recovery strategy that includes out of region high availability…
CU*NorthWest recently offered a month-long learning series, via webinar, on lending tricks of the trade in November 2014. This series was designed to help CU*BASE® users amp up their lending and help automate their processes. The courses concentrated on auto funds transfers, variable rates, and effective dated account adjustments. CU*NorthWest offers four month-long learning series…
CU*NorthWest, the 100% credit union-owned CUSO, announced today that $3.6 million Homestead Federal Credit Union in Billings, Montana has signed with CU*NorthWest and is scheduled for conversion in January 2015. In addition, $18.7 million Heritage Federal Credit Union in Butte, Montana has also signed with CU*NorthWest and is scheduled to convert in April 2015. Heritage…
As CU*NorthWest grows in the marketplace, employees are growing as well – notably the recent promotion of five staff members. The nine-year-old, 100% credit union-owned CUSO has strengthened its management team with the following promotions: Kinsey Hiett, a six-year-veteran of the CUSO, has been promoted to Client Service Manager; Terry Monahan, an eight-year employee with…
CU*Answers Lender*VP has announced a new “Just Turn It On” program for Payday Alternative Loans (PALs). PAL is an NCUA endorsed small-dollar lending program for federal credit unions which serves to protect their members from the practices of potentially predatory payday lenders. PALs give credit unions a chance to transition borrowers to more traditional products offered…
On November 1, 2014, CitizensFirst Credit Union, located in Oshkosh, WI joined the CU*Answers family, converting to the CUSO’s online core platform, CU*BASE®. A total of 38,718 members were converted to the system over the weekend. The Delivery Services merger team will now concentrate their efforts on bringing Best Advantage Credit Union, Brillion, WI, into…
In a recent software release to credit unions, CU*Answers provided its partner credit unions with the ability to analyze CU employees on whether they were using the credit union’s own services. The West Michigan-based core data processor said the enhancement to its Targeted Tiered Scoring Analysis dashboard on the CU*BASE® platform would allow users to…
CU*Answers, the 100% credit union-owned cooperative CUSO, announced that with the 14.3 software release of its CU*BASE® core platform it has added the ability for credit unions to easily see where ACH debit transactions are taking place the most. This feature was added to the CUSO’s already immensely popular “Where Your Members Shop” dashboard, which…
CU*Answers, the 100% credit union-owned cooperative CUSO, recently announced that it has deployed the ability for credit unions to upload lists of prospective members from external sources and import them directly into its CU*BASE® data processing system. “This is a huge feature upgrade for credit unions that may be working with third-party data sources—credit unions…
With the 14.3 release of its CU*BASE core processing platform, CU*Answers has rewritten the budgeting software and analysis tools. The project was a from-the-ground-up rewrite meant to add a whole list of new features and benefits. Among some of the more highly anticipated changes are the ability to create budget groups, which are critical to…