CU*Answers, the West Michigan-based core data processor, has agreed to purchase Virtual StrongBox services for the over 200 credit unions utilizing its CU*BASE® processing system nationwide. CU*Answers will provide every credit union, free of charge, with virtual storage space for members to store various documents in an electronic safety deposit box. CU*Answers says this service…
CU*Answers, the 100% credit union-owned cooperative CUSO, offers free electronic marketing campaigns to their credit union clients. With nearly 100 predesigned campaigns to choose from, credit unions are able to download the campaign files, free of charge. Items included in the electronic campaigns are posters for the credit unions’ lobby, statement inserts and onserts, website…
CU*SOUTH announced that Savannah Schools FCU has selected the credit-union owned CUSO as its core processing and member services delivery partner. With a conversion scheduled for early 2016, CU*SOUTH and Savannah Schools FCU (SSFCU) are already busy planning this exciting transition. Located in Savannah, Ga., Savannah Schools was founded in 1954 as the Chatham County…
On April 17, 2015, CU*Answers, a 100% credit union-owned CUSO, broadcasted a 60 minute web-based educational presentation for credit unions on building robust business continuity and disaster recovery programs. Topics covered in the presentation included steps to help credit unions effectively develop, implement and test their recovery plans in addition to the FFIEC’s recently published…
Randy Karnes, CEO of CU*Answers, a 100% credit union-owned core data processor, recently shared his thoughts on leadership and management with CUToday.info as part of its series “THE corner.” Topics discussed during the interview included leadership, where he finds managerial inspiration, the CU*Answers “Be an Innovator” program, and more. In the article titled “Leadership is…
West Michigan-based data processor, CU*Answers, recently noted that its popular Grand Opening Kit marketing service is still seeing success with over two hundred CU*BASE® clients participating. CU*Answers Grand Opening Kits are offered to the CUSO’s clients several times a year at no cost. The kits include subject matter marketing material for credit unions to hand…
Site-Four, a South Dakota-based data center CUSO and member of the cuasterisk.com network, recently completed a full system rollover to its High Availability and Disaster Recovery facility in West Michigan. This 3-day rollover exercise was a planned event to test the ability of offering full services from the newly established disaster recovery location. During the…
Each quarter at CU*Answers, the Organizational Resource Development (ORD) team conducts team building exercises with five departments competing. Last week, the Conversions team participated in a scavenger hunt to find a pot of gold. Each day, using riddles provided by ORD, the teams searched for the next day’s clue. Friday’s clues led the Conversions team…
Lakes Community Credit Union joined the CU*Answers cooperative on February 28, 2015. The $88.6 million credit union brings 10,400 members to the data processor’s flagship core processing platform, CU*BASE®.
On March 14, 2015, the CU*Answers Delivery Services team completed the merger of Verve, a Credit Union (formerly CitizenFirst CU) and Lakeview Credit Union, bringing Verve’s membership total to over 54,000. CitizensFirst recently converted to CU*Answers’ core platform, CU*BASE®, in November 2014, and shortly thereafter changed its name to Verve, a Credit Union. This merger…