Site-Four, a South Dakota-based data center CUSO and member of the cuasterisk.com network, recently completed a full system rollover to its High Availability and Disaster Recovery facility in West Michigan. This 3-day rollover exercise was a planned event to test the ability of offering full services from the newly established disaster recovery location. During the…
Each quarter at CU*Answers, the Organizational Resource Development (ORD) team conducts team building exercises with five departments competing. Last week, the Conversions team participated in a scavenger hunt to find a pot of gold. Each day, using riddles provided by ORD, the teams searched for the next day’s clue. Friday’s clues led the Conversions team…
Lakes Community Credit Union joined the CU*Answers cooperative on February 28, 2015. The $88.6 million credit union brings 10,400 members to the data processor’s flagship core processing platform, CU*BASE®.
On March 14, 2015, the CU*Answers Delivery Services team completed the merger of Verve, a Credit Union (formerly CitizenFirst CU) and Lakeview Credit Union, bringing Verve’s membership total to over 54,000. CitizensFirst recently converted to CU*Answers’ core platform, CU*BASE®, in November 2014, and shortly thereafter changed its name to Verve, a Credit Union. This merger…
CU*Answers, a credit union-owned core processor, recently held its first ever Data Investment Symposium, a focus group event to brainstorm new investments the CUSO should be making in data. Present were credit union leaders and data analysts from across the country who joined in a conversation with key CU*Answers leaders to contribute their ideas on developing…
West Michigan based data processing CUSO, CU*Answers, released the 2015 schedule of education events known as “Dashboard Dives.” The series focuses on several management level dashboards that are standard features of the CUSO’s flagship core processing system, CU*BASE®. CU*Answers stated the dashboards allow clients to quickly gather data from the system with a click-of-a-button versus…
Cooperative CUSO and core data processor, CU*Answers, is gearing up for the 2015 credit union convention season by preparing for the Minnesota Credit Union Network (MnCUN) convention in Bloomington on April 10-11 at the Radisson Blu at Mall of America. CU*Answers team representative Mike Gruber will be in attendance to speak with various leaders of…
Cooperative CUSO and core data processor, CU*Answers, recently announced that with the 15.0 release of its CU*BASE® core processing platform it will enhance its Fee Income/Waiver analysis. Currently the dashboard shows information on the number and dollar amount of the credit union’s fee waivers. With the upgrade, two new features will be added that will…
CU*Answers, the 100% credit union-owned CUSO headquartered in Grand Rapids, Michigan, recently announced color print options for member statements. In a study performed by the Xerox Corporation, they found that 54% of people are more likely to read documents if they are printed in color. Additionally, Industry News Magazine found that color increases payment response…
Cooperative CUSO and core data processor, CU*Answers, is preparing to roll out the ability for its credit union partners to show their members’ credit score and credit score history in its robust home banking product It’s Me 247. This new functionality will be coming in the upcoming release to the core data processing system CU*BASE®…