CU*Answers, a 100% credit union-owned CUSO, recently announced that it is holding two summer contests designed to improve how credit unions use online banking to market products and services to their members. The winner for each contest will be awarded $2,500; the contest entry period ends September 2015. The first contest asks credit unions what…
Earlier this year, Grand Rapids-based CUSO CU*Answers announced that it had added DigitalMailer’s My Virtual Strongbox product as an integrated add-on to It’s Me 247 online banking. The integration was added first at the request of Element Federal Credit Union (Charleston, WV) and has since been made available for all CU*Answers clients. To help credit…
eDOC Innovations and Everence Federal Credit Union have completed deployment of DocLogic, eDOC’s mobile enterprise digital transaction management (mDTM) system. The partnership is a part of eDOC and rkGoBig’s CUSO-to-CUSO agreement, extending CUSO value to credit union partners. “Everence is part of a three-way partnership and is harvesting CUSO-to-CUSO value,” said Bret Weekes, President and…
CU*Answers, the 100% credit union-owned cooperative CUSO, is noticing a trend starting to take root in the credit union industry: CUs appear to be more willing now to pay early termination fees to switch data processors. There is mounting frustration with the traditional data processor model, not only with what credit unions receive as part…
CU*Answers, the 100% credit union-owned cooperative CUSO, headquartered in Grand Rapids, Michigan, is continuing to enhance and update its 5300 Call Report tool. The 5300 Call Report Tool has been available in CU*BASE® for over five years and CU*Answers continues to enhance the software and brainstorm on future projects. Since the call report is a…
West Michigan-based data processor CU*Answers is working on revamping its CU*BASE core platform menu system. In place of the traditional menu driven navigation, users will see a single, customizable home page with powerful search capabilities and new ways for organizing tools according to each person’s responsibilities and preferences. Borrowing techniques from the online tools that…
CU*Answers, a 100% credit union-owned CUSO, is getting ready for the new TILA-RESPA Mortgage Regulations. CU*Answers has been working on this project for over a year now by first meeting in June 2014 to understand the programming and compliance nuances of the regulations. The CUSO researched the impact the reg. change would have on existing…
Chatter Yak!, the Wisconsin based CUSO specializing in marketing, social media, website development and branding, shares remarkable results clients are experiencing using Yak! Tracker, their premium contest application. Yak! Tracker allows credit unions to run contests on social media platforms, and in doing so, generates loan volume, more fans and followers, an increase in engagement, and a…
Cooperative CUSO and core data processor, CU*Answers announced at their November 2014 CEO Strategy Conference the winners of the first CU*Answers Cost of Compliance contest. Now CU*Answers is wrapping up the entry period for its second Cost of Compliance contest. The first contest focused on developing a template to account for the cost of regulatory…
CU*Answers, the 100% credit union-owned cooperative CUSO, headquartered in Grand Rapids, Michigan, is gearing up for the conversion of Viriva Community Credit Union to the CUSO’s core data processing system, CU*BASE®. Located in Warminster, Pennsylvania, the $66 million-credit union serves over 9,600 members, and will convert from the Fiserv CUSA Reliance system in July. Viriva…