CU*NorthWest, a cooperative CUSO and core data processor, is now offering My Virtual StrongBox to its client credit unions which can be connected directly to their It’s Me 247 online banking product. Functioning as an electronic safe deposit box, members can store electronic copies of their personal documents (e.g., wills, trusts, tax information, mortgage documents,…
CU*NorthWest is now offering the latest release of My CU Today to all partners and clients in their network. The powerful My CU Today tool powered by partner CUSO CU*Answers provides a new external data warehouse with daily alerts available for up to 60 different data points, now including delinquency, cash, and in-process statistics. With…
CU*Answers, located in Grand Rapids, MI, and Site-Four, located in Yankton, SD, have joined forces to extend operating capacity and capability through a co-located production center initiative. Says Todd Underhill, OpsEngine production center Operations Manager. “The operators at CU*Answers are now remotely performing Site-Four operational processing. This will be an ongoing, quarterly strategy that will…
The OpsEngine at CU*Answers recently introduced remote deposit capture automatic posting capability to it’s clients. Jeffrey Miller, OpsEngine Business Manager, notes that the product is being rapidly adopted by CU*Answers clients. “Just since they start of our new fiscal year [beginning October 1, 2015], adoption has humped by nearly 100%. This in part driven by…
OpsEngine, the Production Center and Operations facility for CU*Answers, is now processing the new Payveris bill payment solution. CU*Answers and Payveris have recently partnered to provide integrated online banking payments to credit union members through their online account services. The Payveris digital bill payment process allows a higher level of integration with the CU*Answers online…
CU*Answers Production Programming team has recently added new report processing capabilities to the CU*Answers processing portfolio. Traditionally, daily reports are produced and distributed as a part of the daily processing cycle during end-of-day processing. The OpsEngine Production Programming team has built additional processing facilities that allow reports to be immediately passed to the online viewing…
The OpsEngine Production Center at CU*Answers has been making constant strides over the course of this year with the addition of an organization-wide team focused on capacity planning and system oversight. With a higher level of oversight than ever before, support staff has made changes to system settings, added automation of system maintenance on off-peak…
Xtend, Inc., the thirteen-year-old Grand Rapids, Michigan-based cooperative CUSO, announced its newest credit union stakeholder – Redondo, California-based South Bay Credit Union (www.sbcu.org). Xtend President Scott Collins welcomed SBCU to the CUSO by noting, “Jennifer Oliver (SBCU CEO) has been a huge supporter of the efforts of our cuasterisk.com network since we first met a…
CU*Answers, the 100% credit union-owned cooperative CUSO, announced it has deployed the latest software upgrade to its flagship core processing system, CU*BASE®. The 15.3 software upgrade was released to online clients on December 6th and to self-processing clients on December 14th and 15th. According to CU*Answers, the software upgrade is considered a minor software release…
CU*Answers, the 100% credit union-owned CUSO, has announced the dates for several Collections Roundtable events that will be hosted at the CU*Answers corporate headquarters in Grand Rapids, Michigan. The free-to-attend Collections Roundtable is an open forum discussion on collections laws, internal procedures, and system processes on the CUSO’s flagship core processing system, CU*BASE®. In total, CU*Answers…