CU*Answers’ “Just Turn It On” initiative, which is designed for clients utilizing its CU*BASE® processing system, allows credit unions to select from a group of configurable features and have CU*Answers perform the steps to activate them. A CU*Answers spokesperson said: “When we say we’ll Just Turn It On, we really mean we will do it. We’ll…
Core data processor and cooperative CUSO, CU*Answers, is proud to announce that it has completed the conversion of Chief Financial Federal Credit Union (Rochester Hills, MI) to its CU*BASE® processing platform. The credit union implemented the CU*BASE SaaS processing solution, which offers a combination of deep core functionality embedded with an array of member self-service…
CU*Answers recently added new data elements to collection for My CU Today, the cooperative CUSO’s first external data warehouse. My CU Today enables CU*BASE®-powered credit unions to better understand their operations and performance metrics than they ever have before. Credit union vitals are published daily to the My CU Today data warehouse where they are…
CU*NorthWest, a 100% credit union-owned cooperative CUSO, announced today that Northern Colorado Federal Credit Union in Greeley, Colorado has signed with CU*NorthWest to a core processing agreement and is scheduled for conversion in October 2017. The $46.7 million credit union represents approximately 3,600 members. Northern Colorado will be the third credit union in Denver to…
The Internet Retailer Support Center is a new support desk at CU*Answers for credit union virtual channel project managers. The Internet Retailer Support Center (IRSC) brings together several digital strategy products into one cohesive location and a single point of contact. Credit unions looking to expand their virtual channel marketplace will be able to shop…
CU*NorthWest has expanded its call center by an additional 4 operators. Call center services offered by CU*NorthWest are in partnership with cuasterisk.com CUSO partner Xtend. Call center agents answer phone calls for credit unions and serve credit union members as an extension of credit union member service staff. CU*NorthWest provides operators in Liberty Lake, Washington…
CU*NorthWest, the 100% credit union-owned cooperative CUSO, announced today that Comunidad Latina Federal Credit Union in Santa Ana, California has signed with CU*NorthWest and is scheduled for conversion in March 2016. The $3.9 million credit union represents approximately 2,560 members. CU*NorthWest is providing a special onboarding program for Comunidad that includes reduced pricing for several…
CU*Answers Managed Services, a subsidiary of CU*Answers, recently announced that its AuditLink service to credit unions continues to grow and is now providing a full suite internal audit review, monitoring and reporting services to dozens of credit unions utilizing the CU*BASE® member processing system. AuditLink is a credit union’s execution arm for tackling auditing and…
Becoming an internet retailer will be essential for a thriving financial institution of the future. CU*NorthWest and the cuasterisk.com network are aggressively expanding solutions in this space and setting new solution foundations for a core centric integrated suite like no other. “We have been positioning our solutions with an internet retailer mindset for a couple…
At the 8th Annual CEO Strategies Event held in Grand Rapids, Michigan, credit union CEOs discussed how they, as CU*Answers client owner credit unions, have considerable pride in working with a proven partner whose reputation is based on the goal of working cooperatively for the betterment of the credit unions, their CUSO, and the industry…