CU*Answers, a 100% credit union-owned cooperative CUSO, recently announced the winner of its 2016 Debit Card contest. CU*Answers contests are run quarterly for two consecutive months as a way of gathering member email addresses or increasing enrollment in credit union services such as e-statements, bill pay, and debit cards. Contest enrollment is free to all…
Kasey Woodhead has joined the CU*Answers Delivery Services team as a conversion coordinator. Prior to joining the team, Woodhead worked with sister CUSO Xtend as a business service representative, and most recently with the CU*Answers SettleMINT team orchestrating over 100 conversions to It’s Me 247 Bill Pay by Payveris. “Kasey brings with her not only…
CU*Answers, a 100% credit union-owned core data processor, recently welcomed Generations Credit Union (Rockford, IL) to its network of CU clients. The $18 million credit union joins over 250 credit unions currently on the CU*BASE® platform, including 6 others located in Illinois. Generations CU converted from the CBS CAMS II platform.
In the month of November, Site-Four, a CUSO data center located in Yankton, South Dakota, successfully completed an extended run-test over a 48-hour timeframe running 100% on its backup generator. The test was designed to simulate full normal utility power loss from Northwestern Energy. During that timeframe, the CUSO experienced a variety of adverse weather…
CU*Answers and Payveris recently launched Paywatch, a new optional service for credit unions on the CU*BASE® core platform using It’s Me 247 Bill Pay by Payveris. With fraudulent activity a constant concern for credit unions, the new service adds a layer of protection for both the credit union and members using bill payment services. There…
CU*Answers recently announced that it will now support alternate address exchange with card processors. This new functionality will take the alternate address of members in the CU*BASE® core processing platform and send it to the EFT vendor as the primary address for the member. Once the alternate address expires in CU*BASE, the system will automatically…
Online credit union clients of CU*Answers now have the ability to enable a seamless NADA (National Automobile Dealer Association) integrated valuation tool within the CU*BASE core platform to populate the automobile’s current value directly into the collateral record. This new integration allows loan officers to verify the value of vehicles by simply entering the Vehicle…
CU*Answers, a Michigan-based cooperative CUSO, has completed a new phase of an ongoing automation initiative for Ripco CU of Rhinelander, Wisconsin, Horizon CU of Farmington, Utah, and Cumberland County FCU of Falmouth, Maine. This new toolset provides the credit unions running the CU*BASE® core processing platform in an in-house environment with the ability to complete…
As part of an ongoing automation initiative, CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, has completed a project automating end-of-month processing at Horizon CU in Farmington, Utah. According to OpsEngine Business Manager Jeff Miller, the ability to handle end-of-month operations in an unattended manner has been a great advantage for in-house credit unions in terms…
Cumberland County FCU, based in Falmouth, Maine, has finalized the next phase of an ongoing automation project in collaboration with CU*Answers, a Michigan-based cooperative CUSO. In this phase of the ongoing automation initiative, Cumberland County FCU has completely automated its end of month processing. This provides the credit union the ability to complete end-of-month operations…