CU*Answers, a 100% credit union-owned cooperative CUSO, recently announced the winner of its 2017 Email Address contest. CU*Answers contests are run quarterly for two consecutive months as a way of gathering member email addresses or increasing enrollment in credit union services such as e-statements, bill pay, and debit cards. Contest enrollment is free to all
Beginning with preparations for the 17.03 release, the CU*Answers Writing Team outlined a plan to begin the self-management of online reference materials, and have recently implemented this new solution with great success, at no cost, using tools already available within the cuanswers.com toolset. The Writing Team manages well over 300 unique pieces of written documentation
The implementation of the recent 17.05 CU*BASE ® release to online clients on May 19 provided CU*Answers credit unions with a wealth of software enhancements and new features. Among these new features is an enhancement to the CU*BASE ANR program, adding the ability to require a certain number or certain amount of ACH deposits in
CU*Answers’ implementation of the recent 17.05 CU*BASE® release to online clients on May 19 provided credit unions with a wealth of software enhancements and new features. Among these new features is an enhancement to the 247 Lender Approval Matrix, which will allow credit unions to further tailor how long a decision is retained on CU*BASE,
The CU*Answers Conversions Team converted 7,306 members for Members Source Credit Union to the data processor’s CU*BASE® platform in May. Members Source, located in Merrillville, Indiana, converted from the ERS platform. The credit union is the ninth CU*Answers client from Indiana.
AuditLink, the auditing and compliance division of CU*Answers, facilitated its third annual compliance symposium sponsored by Michigan Legacy Credit Union in Pontiac, Michigan. “This is the largest event AuditLink facilitates during the year, which has grown in popularity and this year included over thirty compliance professionals,” said Jim Vilker VP of Professional Services. To start
CU*Answers announced that its new Developer’s Help Desk (DHD) business initiative is moving quickly ahead with its new online retail presence in full development and the CUSO’s first API catalog ready to be distributed by the June Leadership Conference. For nearly 50 years, CU*Answers has provided a collaborative, do-it-together model for credit unions to collectively
When Alabama Law Enforcement CU began their Member Vacation Campaign this month, they employed eDOCSignature® to support their efforts. ALLECU’s management team acknowledged that members often had difficulty visiting the branch to sign for their Member Vacation flat fee, no credit check loan and offered online applications with e-sign capability. Utilizing eDOCSignature®, this Birmingham, Alabama
CU*Answers, the 100% credit union-owned data processing CUSO, announced its next free Education Express webinar will be held on June 15 from 2:30-3:00pm ET. Attendees can learn all about AnswerBook, and how to get the most out of the Q&A knowledge base, where to view previously asked questions, and how to view all incidents for
The CU*Answers Conversions Team converted over two thousand members for Materion Federal Credit Union to the data processor’s CU*BASE® platform. Materion, located in Elmore, Ohio, converted from the RC Olmstead platform. The credit union marks the nineteenth Ohio credit union on the 100% credit union-owned CUSO’s core platform.