When Alabama Law Enforcement CU began their Member Vacation Campaign this month, they employed eDOCSignature® to support their efforts. ALLECU’s management team acknowledged that members often had difficulty visiting the branch to sign for their Member Vacation flat fee, no credit check loan and offered online applications with e-sign capability. Utilizing eDOCSignature®, this Birmingham, Alabama…
CU*Answers, the 100% credit union-owned data processing CUSO, announced its next free Education Express webinar will be held on June 15 from 2:30-3:00pm ET. Attendees can learn all about AnswerBook, and how to get the most out of the Q&A knowledge base, where to view previously asked questions, and how to view all incidents for…
The CU*Answers Conversions Team converted over two thousand members for Materion Federal Credit Union to the data processor’s CU*BASE® platform. Materion, located in Elmore, Ohio, converted from the RC Olmstead platform. The credit union marks the nineteenth Ohio credit union on the 100% credit union-owned CUSO’s core platform.
The CU*Answers Conversions Team recently converted over six thousand members for Commodore Perry Federal Credit Union to the data processor’s CU*BASE® platform. Commodore Perry, located in Oak Harbor, Ohio, converted from the RC Olmstead CAMS II platform. The credit union is the second from Ohio to convert to CU*Answers in 2017.
Starting in May, CU*Answers, the 100% credit union-owned, data processing CUSO, began labeling the emails that accompany CU*BASE® Alert posts with specific alert categories. These new alert categories include ‘Scheduled Maintenance’, ‘Unscheduled Maintenance’, ‘Unexpected Issue’, ‘Resolved Issue’, ‘Connectivity Interruption’, and ‘CU*Answers Staff Meeting’. These categories were selected as they are among the more common types…
CU*Answers, a 100% credit union-owned cooperative CUSO, recently announced the winners of its second Share & Win contest. Credit unions participating in CU*Answers’ quarterly service enrollment contest for members were encouraged to demonstrate how they were promoting the contest for a chance to guarantee a member from their credit union a prize. San Antonio Citizens…
Headquartered in Yankton, SD, Site-Four LLC, a venture of the cuasterisk.com CUSO network, announced today the availability of its most recent SSAE 16 (SOC 1, Type 2) audit report. The audit was performed by Crowe Horwath LLP, a public accounting and consulting firm based in Oak Brook, IL, covering the period of October 1st, 2016…
Site-Four LLC, a data center CUSO, recently completed a live, four-day recovery exercise, providing CU*BASE® core-processing for 70+ credit unions from its high-availability data center located in Kentwood, MI. On the morning of May 7th, recovery teams successfully rolled production from systems at the primary data center in Yankton, SD, to the secondary site and…
West Michigan-based cooperative CUSO CU*Answers is expanding the ability of its “Where Your Members Shop” dashboard. The enhancements come with the May 17.05 CU*BASE® release and will add some highly anticipated features to an already popular dashboard. The Where Your Members Shop dashboard, which breaks down member transaction activity by merchant/vendor, will now allow CUs…
CU*Answers, the 100% credit union owned CUSO is now allowing accounting staff to sort the ACH daily exception work the way they want to see it. In an idea that sprang from the Xtend SRS team, the Work Daily ACH Exceptions feature in CU*BASE® will allow credit union staff to quickly and easily sort their…