CU*Answers, the 100% credit union-owned cooperative CUSO, announced it has deployed the latest software upgrade to its flagship core processing system, CU*BASE®. The CU*BASE 18.03 software upgrade is the first major software release for the CUSO for the 2018 calendar year. The major focus of the newest software release was new member login functionality with…
CU*Answers, the 100% credit union-owned cooperative CUSO, announced March 11th it had deployed the latest software upgrade to its flagship core processing system, CU*BASE®. The CU*BASE 18.03 software upgrade includes new enhancements for displaying graphs and visual presentations within the core’s reporting/dashboard tools. “The impact of our new graphing solution is huge,” said Chris Smigiel,…
CU*Answers, the 100% credit union-owned data processing CUSO, announced its next free Education Express webinar will be held on Monday, April 9 from 2:30-3:00pm ET. Attendees can learn more about CU*BASE® user IDs. During this webinar, Account Executive Stephanie Raven will discuss resets, password requirements and the security officer role for resetting passwords. To register…
Quantum Credit Union, Wichita, KS, recently converted to CU*Answers Item Processing for their electronic check processing needs. As a CU*SOUTH client utilizing CU*BASE for their core software processing, the CU will receive unlimited free member check image copies and free implementation of member check images to It’s Me 247 online banking. The CU*Answers Item Processing…
CU*Answers’ monthly “Top AnswerBook Item” email has proved to be an effective format to share timely knowledgebase resources in a question and answer format. Within the first week, the two questions featured in March were viewed over 300 times. The knowledgebase questions and answers used are written by staff across CU*Answers to share deeper knowledge…
On March 20, 2018, CU*Answers conducted a brainstorming session with over 70 credit unions regarding the major overhaul of the 5300 Call Report that the NCUA is proposing for March 2019. The overall theme is modernization and simplification to reduce the quarterly reporting burden. The information provided in the webinar encouraged credit unions to review…
CU*Answers, the 100% credit-union owned cooperative CUSO, will be celebrating National Records and Information Month by holding RIM Awareness Week from April 16-20. Managing information effectively is critical to every organization’s success, from the CUSO to the credit union. RIM Awareness Week will focus on best practices for information management. One team in particular, CU*Answers…
Alpena Community Credit Union recently moved to Complete Care Essentials under the direction of the CU*Answers Network Services team. Complete Care Essentials is designed around the same principle as the all-inclusive Complete Care offering but utilizes a one-size delivery of essential services using private and public cloud technologies. “Working with their network team was easy…
The CU*Answers Conversion Team converted 3,334 members for Cornerstone Community Credit Union to the data processor’s CU*BASE® platform on February 1st, 2018. Cornerstone Community, located in Des Moines, Iowa, converted from the FIS Mercury platform. CU*Answers currently has four CU*BASE credit unions in Iowa.
CU*Answers, the West Michigan-based cooperative CUSO, will once again return as an exhibitor to the Ohio Credit Union League InVest48 annual convention and expo held April 23-25 at the Hyatt Regency Columbus in Columbus. CU*Answers wants to reach out to all credit unions attending and invite them to stop by their table and learn more…