AuditLink, the audit and compliance division of CU*Answers, announced in February that it would provide all CU*Answers clients with a free session to configure and train staff on utilizing the CU*BASE tools to monitor for high risk suspicious member activity. Since then, forty credit unions have taken up the offer to learn more, with more
OpsEngine, the production center for CU*Answers, is pleased to announce the addition of Anthony Marinelli to the data center team in the position of 3rd shift operator. He is proficient in Microsoft applications and has expertise with PC systems. One of Mr. Marinelli’s hobbies is buying old PCs, taking them apart, and then restoring or
The Lender*VP Collections team at CU*Answers has added yet another client to their list bringing the current total to 22. $69 million Cherokee Strip CU based in Oklahoma has over 9,000 members and represents the first Collections team client in the state. “It’s always exciting to branch out into a new state for collections work,”
CU*Answers, the 100% credit union-owned data processing CUSO, is holding the next Dashboard Dives session on Thursday, April 4 from 3–4 pm ET. Join the Asterisk Intelligence team as they review CU*BASE tool #979, the Where Your Members Shop dashboard. This feature reviews member transaction activity through four channels—credit cards, debit cards, ATM, and ACH transactions—providing
CU*Answers, the 100% credit union-owned data processing CUSO, announced its next free Education Express webinar will be held on Monday, April 22nd from 3:30–4:00 pm ET. This month’s focus is the CU*Answers Mobile App. Join Kristian Daniel, Account Executive with the Internet Retailer Support Center, as he discusses new features available within the app. Topics
CU*Answers, the 100% credit union-owned data processing CUSO, announced its next free Learning Café session for Wednesday, April 24 from 3–4 pm ET. Join Megan Ernsberger and Linda Stearns of SettleMINT EFT as they discuss how credit unions can set up credit card promotions within CU*BASE®. For more information, or to register for this free
During the CEO Strategic Developers Boot Camp in November 2018, cooperative CUSO CU*Answers brainstormed with credit union CEOs on the future of teller platforms from a big picture, strategic point of view. On February 14th the CUSO held update webinars for other interested credit union subject matter experts. The next step is to invite more
Each year CU*Answers, a 100% credit union-owned CUSO, holds an annual election for opportunities to run for a seat on their board of directors. The CUSO has officially closed the nomination process for their 2019 annual stockholder election, which will be held on June 19. The meeting will take place at the JW Marriott in
A data warehouse product is on the market from CU*Answers, a 100% credit union-owned data processing CUSO. Following a soft-launch of the product in January 2019, the Asterisk Intelligence team at CU*Answers is spending the month of April as a celebration of the data warehouse to promote awareness and sales within the cuasterisk.com network. The
The CU*Answers Conversions team converted over 14,000 members for TruChoice Federal Credit Union to the data processor’s CU*BASE® platform in March. TruChoice FCU, located in Portland, ME, converted from Finastra’s D+H platform. The $134M credit union represents the 2nd Maine credit union to join the CU*Answers family. “Cumberland County Federal Credit Union has been a