CU*Answers announced that the volume of Design Studio (custom software) projects submitted through its Developer’s Help Desk (DHD) is steadily increasing. During the most recent 12-month period, 224 Design Studio projects were fully completed, which represented over 7,600 programming hours. The volume of Design Studio project requests received also increased by over 20% compared with…
CU*Answers, the 100% credit union-owned, cooperative CUSO, headquartered in Grand Rapids, Michigan, announced a new opportunity for its partners and owners to earn a $3,000 CollabRebate for testing new CU*BASE® tools and features associated with the data processor’s upcoming 19.05 software release. The rebate is part of a program that CU*Answers calls Jump in the…
Bay Area Credit Union recently launched a new website. The new site features helpful links in the header, large rotating banners for featured products & services, It’s Me 247 online banking login, Join BACU, ATM search and a live chat option all on the home page. The home page is uncluttered but provides quick access…
CU*Answers has completed the changes to its core software, CU*BASE®, to comply with the Freddie Mac processing changes required for the May 2019 loan reporting cycle. Freddie Mac’s Investor Reporting Change Initiative converts single-family investor reporting requirements to an industry standard monthly reporting cycle beginning on the first of the month and allows for daily…
CU*Answers, the 100% credit union-owned, data processing CUSO, recently began documentation of Client News statistics, in a similar manner as had previously been used for documenting CU*BASE Alerts. Starting with Q4 2018, Andrew MacMillan, Communications Coordinator with the CU*Answers Writing Team, began collecting data on the total number of Client News items sent out on…
CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, recently completed its first core data processing conversion in the state of Hawaii with its launch of CU*BASE® at Honolulu-based Hawaii Central Federal Credit Union. Scott Collins, EVP of National Sales and Marketplace Relationships at CU*Answers said: “It seems like just yesterday that we first started talking with…
CU*Answers, the 100% credit-union owned, cooperative CUSO, has announced the availability of custom Lending Scorecard reports. Originally a part of an Asterisk Intelligence initiative intended to increase awareness of data resources, the Lending Scorecard report was designed to showcase data availability and actionable insights found within CU*BASE®, CU*Answers’ core product. However, due to overwhelming interest,…
West Michigan-based cooperative CUSO CU*Answers recently announced that elease 19.02 was fully dedicated to its Analytics Booth product offering. Currently, Analytics Booth tracks over 70 data points with both numbers and graphs for easy viewing, and that number continues to grow. Alert capabilities are also available to keep users in touch for the trends that…
Asterisk Intelligence, a data analytics team at CU*Answers, recently completed a successful round of tool and strategy training sessions with four recently converted credit unions to the CU*Answers core processing system, CU*BASE. The standard post-conversion training sessions focus on educating credit union staff on the robust dashboard toolset of CU*BASE. The sessions typically take place…
CU*Answers, the 100% credit union-owned, data processing CUSO, recently published updated documentation of all facets of the Client News process. This process was documented by Andrew MacMillan in order to have a comprehensive resource for any current or future CU*Answers employees (more specifically, members of the Writing Team) who might assist with or take over…