The West-Michigan based cooperative CUSO, CU*Answers is a launching point for multimedia information and education. Now you can get this information OnDemand – when and where you want it. Kasey Woodhead, assistant manager of Client Services and Education, recently announced that in August 2019, the Client Services and Education Team published new video content. “CU*Answers…
Julie Gessner, Vice President of CMS Sales, recently announced the launch of CU*BASE Strategic Release Management as service. The service provides credit union executives and managers with strategic approaches for the utilization of technology associated with major CU*BASE platform enhancements. Each CU*BASE Strategic Release Management engagement is carefully developed, planned and executed by the brand…
CU*Answers, the 100% credit-union owned cooperative, recently announced the winner of its 2019 Debit Card Contest. Contests are run quarterly for a two-month period as a way of gathering member email addresses or increasing enrollment in credit union services such as e-statements, bill pay, and debit cards. Contest enrollment is free to all CU*Answers credit…
CU*Answers, the 100% credit union-owned data processing CUSO, is coming to Columbus, Ohio for a compliance conference. Join Jim Vilker, NCCO/CAMS, VP of Professional Services with AuditLink and Marvin Johnson, CAMS/CFE, Assistant Manager of AuditLink, for a day of compliance and auditing best practices, as well as an opportunity to interact with your peers. This…
The CU*Answers Conversions team completed the merger of over 6,400 members from Metro North Federal Credit Union into Birmingham Bloomfield Credit Union in August. Both credit unions were on the data processor’s CU*BASE® platform. This brings the credit union membership to over 11,000 members. Birmingham Bloomfield Credit Union, located in Birmingham, MI, joined the CU*Answers…
CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, has begun the staging process for deployment of two new IBM mainframes, the foundation of their online data processing tool suite utilized by more than 180 credit unions nationally. During the project, CUSO technical teams will be migrating the production workload to a new POWER9 server at their…
At its recent board planning session, the board of CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, ratified the cooperative’s 2020 business plan for its fiscal year starting on October 1st. The planning session was hosted by Frankenmuth Credit Union. In commenting on the event, Scott Collins, EVP of National Sales and Marketplace Relationships for CU*Answers…
CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, recently participated in the 6th Annual Credit Unions of Maui charity golf tournament at the Kahili Golf Club in Wailuku on Maui. During the wrap-up luncheon, event organizers shared that the event had raised more than $30,000 for the Hale Makua Health Services charity, which was a record…
In preparation for a fall deployment, CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, and Rhinelander, Wisconsin-based Ripco Credit Union, have started the planning process for a technology refresh of RIPCO’s high availability and disaster recovery server. The credit union will be migrating their back up production server from IBM’s POWER6 architecture to IBM’s new POWER9…
CU*Answers programmers, including the CUSO’s Imaging Solutions, core processing, and online banking teams, have teamed up with partner CUSO eDOC Innovations to build integration that will allow members to get a CD-secured loan online and without any intervention required from the credit union. The work on 1-click loans will set the stage for further opportunities…