CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, is in the process of replacing its primary development server environment with a state of the art POWER9 processor from IBM. Because of the complex environment that the CUSO has deployed for its current IBM platform, they have engaged systems engineers from IBM to help develop the final…
Asterisk Intelligence, a data analytics team at CU*Answers, successfully concluded hosting a data analytics educational event named Asterisk Intelligence Week. The 4-day event is open to users of CU*Answers’ CU*BASE® core processing software and was attended by 30 individuals from credit unions across the United States. All sessions were free and included a mixture of…
CU*Answers recently announced the publishing of its Fall 2019 API Catalog. API development represents an important process to continually enhancing CU*Answers’ capabilities to remain flexible for providing data in a streamlined, secure manner. This is not only for the tools the cooperative CUSO develops, but provides a gateway to allow others to develop products that…
The CU*Answers SettleMINT EFT team converted 2,491 credit card loans for Cincinnati Ohio Police CU to the CU*BASE online credit card platform. Cincinnati Ohio Police Credit Union, located in Cincinnati, OH, brought their credit card portfolio in-house. “Credit unions moving to the online credit card platform typically see a 35-45% overall savings and it allows…
EmpireONE Federal Credit Union, in West Seneca, NY, recently launched a new website. The new design is responsive and has many great features such as featured rates, an alert bar, easy contact form, and integrated site search. This new website greatly improves member experience by providing a modern website that will work on any device…
The West-Michigan based cooperative CUSO, CU*Answers, recently announced that during the first Year End Processing Guide training in November, 86 participants attended. Over 45 attendees joined the training in the December session. Stephanie Raven, Client Services Team Lead said: “We are happy to see such high attendance for these important year-end educational opportunities. These training…
Toro Federal Credit Union, in Bloomington, MN, recently launched a new website. The new design is responsive and has many great features such as an events calendar, an alert bar, live chat, and integrated site search. This new website greatly improves member experience by providing a modern website that will work on any device –…
CU*Answers, the West-Michigan based cooperative CUSO, recently announced that they are preparing a new CU*BASE® Custom Training Edition for San Antonio Citizens Federal Credit Union. A Custom Training Edition is a copy of the credit union’s live data, copied over to a training environment just for their credit union staff. Laura Welch-Vilker, VP of Client…
CU*Answers, the Grand Rapids, Michigan-based core data processing CUSO, recently revamped its bill pay and P2P configuration infrastructure to allow credit unions to support any combination of multiple bill pay and/or P2P vendors for their members. Credit unions thinking of switching to a new vendor or planning a merger on the CU*BASE® core data processing…
CU*Answers, the Grand Rapids, Michigan-based core data processing CUSO, announced during their 2019 Leadership Conference, that they have created a new optional feature their credit union to activate that will allow first-time users of It’s Me 247 online and mobile banking to set up their credentials (self-enroll) without having to publish a standard formula for…