On October 13, 2022, CU*Answers facilitated a tabletop exercise for a $250M credit union in central Iowa as part of their business continuity program. With so much emphasis on cyber-related threats, the group wanted to remind everyone that other forms of disruptive incidents still occur, potentially impacting the ability to serve the member base. The…
Daon, the Digital Identity Trust company, and CU*Answers, the cooperative Credit Union Service Organization (CUSO) headquartered in Grand Rapids, Michigan, today announced they are providing digital identity proofing, authentication, and onboarding solutions to CU*Answers’ network of over 350 credit unions through Daon’s IdentityX® platform. When paired with the multi-factor authentication capabilities already in use by…
CU*Answers, the 100% credit union-owned core data processor, recently announced that it converted over 14,000 members for Power Credit Union (Pueblo, CO) to the CUSO’s CU*BASE® platform. The $127M credit union converted from the CUnify platform and represents the first Colorado credit union to join the CU*Answers family. “With the introduction of the Innovation Center…
CU*Answers, the 100% credit-union owned core data processor, was a proud sponsor of the first annual meeting of the Credit Union Women’s Leadership Alliance (CUWLA). The event held September 11-13, 2022 was held in Santa Fe New Mexico. Linda Bodie, Chief Executive Officer of Element Federal Credit Union, and a founding member of CUWLA states,…
Asterisk Intelligence, the data analytics and data warehousing team at CU*Answers, is excited to announce that Analytics Booth, their web-based operational trending application has recently onboarded their 200th credit union subscriber. “Analytics Booth tracks and trends thousands of credit union operational metrics each and every day for our credit union partners” said Thomas Hull, Business…
Last week CU*Answers kicked off a new initiative designed to expand the opportunities its credit union owners and clients have for interacting with CUSO. “This initiative is a response to our desire to work harder than ever to give credit unions ways to interact with us in new ways,” said Dawn Moore, CU*Answers EVP of…
The CU*Answers Web Services and Marketing team recently added a new web developer. With the hire of web developer David Boden, the Web Services team now consists of five full time web developers in addition to graphic designers, content marketers and web quality assurance staff. The CU*Answers Web Services and Marketing team hosts and supports…
Hosting and supporting nearly 300 websites for credit unions and other businesses across the United States, website security is very important to the CU*Answers Web Services and Marketing team. All websites and Internet connected servers are constantly scanned and attacked by bad guys looking for vulnerabilities and opportunities to attack and infect with malware. To…
In October 2021, CU*Answers introduced a new database for credit unions to enter all of the required Home Mortgage Disclosure Act (HMDA) loan information. Coming in October 2022, credit unions will have the ability to upload this data directly into the HMDA website. This enhancement comes just in time for the next required HMDA reporting…
West Michigan-based cooperative CUSO CU*Answers is pleased to announce the Client Services and Education Team has added a new client service representative to its roster, Drew Knox. Laura Welch-Vilker, VP of Client Services and Education said, “We are excited to have Drew on our team, he is a great asset and has already assisted over…