AuditLink, the audit and compliance division of CU*Answers, is proud to announce a strategic alliance with Lillie & Company, a CPA firm that works exclusively with credit unions. The alliance was created for several reasons, but the most important was to ensure AuditLink’s clients will receive a quality audit by a well-known credit union audit…
CU*Answers, the West Michigan-based core data processor, recently completed all 2020 scheduled IBM Power i hardware and software upgrades across all partner and client self-processing networks. Upgrades included installing nine new machines and upgrading to IBM’s v7.3 operating system across the network. The work represents hundreds of hours of planning and execution and will position…
On August 5, 2020, CU*Answers announced and published a mid-year revision to their Business Continuity Plan for review by credit unions on the CU*BASE platform to document changes made during the preparation and response to the pandemic outbreak and government stay-at-home mandates across the country. “As a credit-union-owned CUSO and core processor, our clients place…
Given the new feature available within the 20.07 CU*BASE software release to submit a PDF of ACH payments made to vendors, Day Air Credit Union (Dayton, OH) quickly adopted this strategy with the assistance of the CU*Answers Earnings Edge team. The team stepped in and assisted the credit union with the configuration of the toolkit…
CU*Answers, the 100% credit union-owned, data processing CUSO, has delivered forty emails in the “We’re Here When You Need Us” series, a campaign that began in April 2020. Envisioned by Julie Gessner, VP of CMS Sales, the series emphasizes the many ways CU*Answers supports its clients daily. As part of this campaign, Andrew MacMillan, Communications…
CU*Answers, the 100% credit union-owned, data processing CUSO, published the 20.07 Release Resource Companion to the CU*Answers website on Friday, July 17. This document is the second in CU*Answers’ new Release Resource Companion series, publications that will accompany each major release to the core CU*BASE software going forward. The 20.07 Release Resource Companion highlighted new…
CU*Answers, a 100% credit union owned CUSO, headquartered in Grand Rapids, Michigan, will be sponsoring a hole at the Metro West Chapter of Credit Unions Annual Charity Golf Scramble taking place at Northville Hills Golf Club on Thursday, August 20. Credit union chapters play a strategic role in the development of credit unions in their…
CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, announced that two credit unions have purchased ownership shares in the company. Santa Clara, California-based Mission City Credit Union and Lansing, Michigan-based Gabriels Community Credit Union became the CUSO’s 137th and 138th shareholders respectively. Per CU*Answers’ cooperative bylaws, each credit union owner carries a block of 200 shares.…
The CU*Answers SettleMINT EFT team converted 628 credit card loans for Cincinnati Interagency Federal Credit Union to the CU*BASE® online credit card platform. Cincinnati Interagency Federal Credit Union, located in Cincinnati, OH, has brought their credit card portfolio in-house. “Credit unions moving to the online credit card platform typically see a 35 to 45 percent…
Asterisk Intelligence, a data analytics team at CU*Answers, which provides business intelligence consulting, fulfillment, and educational services to credit unions, recently surpassed 1,400 days of operational tracking available in Analytics Booth, a web-based operational trending and analysis toolkit. Analytics Booth tracks and trends credit union operations, portfolio performance, and membership trends daily, providing credit union…