The CU*Answers AuditLink team, a division of CU*Answers, the 100% credit union owned cooperative based in Grand Rapids, Michigan, announced their 6th Annual Conversations on Compliance event for May 18th. The event will be hosted at the Amway Grand Hotel in Grand Rapids and the topics covered include regulation of the commercial marijuana industry in…
On Sunday April 18th, CU*Answers conducted a routine rollover to their high-availability data center. Twice each year, the 100% credit union owned cooperative based in Grand Rapids, Michigan, tests their ability redirect CU*BASE core-processing from their primary production data center to their high-availability data center. Typically, the routine rollover occurs in a one-week period, however,…
CU*Answers, the 100% credit union owned cooperative based in Grand Rapids, Michigan, will be hosting a 1-day event for CFOs and accounting leaders. The 2021 Accounting Top Priorities Focus Group and CFO Hot Topics will be held virtually on Friday April 30th. This event will allow credit unions to join their peers for a series…
Each year CU*Answers, the 100% credit union-owned CUSO, holds an annual conference in June for all their clients. The annual Leadership Conference will take place Tuesday, June 15th to Thursday, June 17th. The week’s events start off with a full schedule of networking opportunities. These events include the Xtend Stockowner meeting and sales meeting, which…
CU*Answers announced its Developer’s Help Desk (DHD) volumes are growing as the number of custom project requests submitted, Online Store orders and completed projects continue to expand. During its second fiscal quarter of 2021, 53 custom projects were fully completed, which included nearly 3,100 programming hours. Additionally, 96 custom project requests were submitted, which resulted…
In the past year, the CU*Answers EFT Programming team has worked diligently to add new options for credit unions in the market for new or expanded EFT vendors. In September 2020, the team rolled out the Payments One debit card platform with Transfund. In November, the team worked to provide access to Fiserv’s credit card…
CU*Answers, the 100% credit union-owned, data processing CUSO, recently began delivering communications relating to the latest upgrade to LegaSuite software. LegaSuite is the underlying software that PCs use to CU*BASE GOLD and by August 1st, 2021, CU*Answers will be upgrading from version 8.2.2 to version 8.5.4. The communications that are being sent out by the…
The CU*Answers Conversions team converted over 1,500 members for Maui Teachers FCU to the data processor’s CU*BASE® platform in March. Maui Teachers FCU, located in Wailuku, HI converted from the Fiserv Portico platform. The $35M credit union represents the 2nd Hawaii credit union to join the CU*Answers family.
CU*Answers recently released five new video tutorials on its business banking product BizLink 247, an online banking product tailored to meet the needs of businesses, both big and small. “The videos will really help business members learn how to make the most of our BizLink 247 business banking product and all that it has to…
CU*Answers, the West-Michigan based cooperative CUSO, invited clients to attend the Teller Training Day course on February 17, 2021. The Teller Training Day training is a 4-hour training course covering topics including Teller Processing, Phone Operator, Member Inquiry, and Teller Balancing Research. Perla Costilla from AAC Credit Union stated, “The training was so full of…