CU*Answers rolling out vertical receipts to credit unions

CU*Answers, the 100% credit union owned cooperative based in Grand Rapids, Michigan, will now be offering credit unions the ability to switch their receipts from a traditional horizontal layout to a vertical layout. This new feature will be a part of the May 21.05 CU*BASE GOLD Release. The vertical receipt format will allow members to see up to 600 items on a single receipt. The new, easier-to-read vertical format will be used for any receipt from any channel in CU*BASE, including standard Teller, new Xpress Teller platform, and anywhere else receipts are produced.

Here are a few more advantages of credit unions to utilize with vertical receipts:

  • Using a new option in the Teller Workflow Controls, credit unions can include an account balance summary at the bottom of every printed receipt, listing their choice of current balance and/or available balance for all accounts, or only accounts affected during that transaction.
  • Each receipt will show both the primary member’s name and the name of the person served, if other than the primary member.
  • Friendly labels will be added to explain miscellaneous information such as the receipt ID, branch number, and teller ID.
  • When a hold is placed on a check deposit, the receipt will show the date the funds will be available.

For more details on Vertical Receipt,  Check out the recipe on the Kitchen page.