CU*Answers, a 100% credit union-owned CUSO, held their 2021 Annual Leadership Conference and Stockholders Meeting on June 16th at the JW Marriott Hotel in downtown Grand Rapids, Michigan. The event brought together credit union leadership from across the country for a briefing on the organization’s overall direction and major projects for the coming year. This…
OpsEngine, the operations division of cooperative CUSO CU*Answers, announced that as part of its new vision for the team, two individuals will be moving into new management roles. Jeff Miller is being promoted to AVP of Operations and Business Development, responsible for the oversight and development of the operations management team and strategic planning for…
In the new CU*BASE 21.05 release, available free to all credit unions on the platform, a new Auto-Post RDC Deposit Dashboard has been included, announced cooperative CUSO CU*Answers. The analysis screens include the top hours for deposits, the top depositors, and month-over-month and quarter-over-quarter comparisons to allow a deep dive of the credit union’s RDC…
CU*Answers has offered the ability to perform stop pays via its online banking product It’s Me 247 and mobile app for years. With the introduction of CU*BASE Release 21.05 (free to all credit unions on CU*BASE) enhancements have arrived. Traditionally when a member did a stop pay through the eServices option or by going to…
CU*Answers, the 100% credit-union owned cooperative, recently announced the winner of its 2021 mobile banking contest. Contests are run quarterly for a two-month period as a way of gathering member email addresses or increasing enrollment in credit union services such as e-statements, bill pay, and debit cards. Contest enrollment is free to all CU*Answers credit…
CU*Answers is excited to announce that it has hired a new member of the Organizational Resource Development team, Rachel Nesloney. Rachel started as a recruiter for the team in late May. She is a Michigan State University graduate that has been working in recruiting for the last three years at Chewy. Her vast experience in…
The CU*Answers Conversions team completed the merger of over 4,400 members from Leyden Credit Union into Partnership Financial Credit Union as of June 1st. Leyden Credit Union converted from the CMC Flex platform. This brings the PFCU membership to over 17,000 members. Partnership Financial Credit Union, located in Morton Grove, IL, joined the CU*Answers family…
CU*Answers has recently published a gap analysis report, detailing the activities around the spring High Availability (HA) rollover exercise, where live CU*BASE core processing was performed for a three-week period on systems at the secondary data center. All 190+ online CU*Answers credit unions participated in this recovery event, from April 18th through May 9th, as…
CU*Answers, the 100% credit union-owned data processing CUSO, announced its next free Education Express webinar will be held on Monday, June 7 from 3:00 PM ET to 3:30 PM ET. This Month’s focus is on post-release validation. How can you be sure of what a new CU*BASE release means for your credit union? The goal…
CU*Answers, the 100% credit union-owned data processing CUSO, announced that the Asterisk Intelligence Team will host a review of data strategies implemented with the 21.05 CU*BASE release. The data strategies review will cover new changes and tools as well as discuss new dashboards, feature enhancements and database changes. Join the Asterisk Intelligence team to hear…