Grand Rapids, MI – February 16th, 2011 On February 13, 2011, CU*Answers successfully tested its high availability computer system from its new Muskegon, Michigan data center. CU*Answers has used high availability computer systems since 2002 to protect credit union member data and typically live tests its systems three to four times per year. This is…
Grand Rapids, MI – July 6th, 2011 Last week at its 20th Annual Leadership Conference, Randy Karnes, CU*Answers CEO presented the theme for this year’s Conference as he kicked off the event with a presentation focusing upon “My Credit Union Is My Community”
Grand Rapids, MI – July 6th, 2011 As part of its 20th Annual Leadership Conference, CU*Answers CEO Randy Karnes discussed taking the strategy for taking traditional credit union Communities, and building them as a Cooperative.
Grand Rapids, MI – July 1st, 2011 The West Michigan-based provider and 100% credit union-owned CUSO recently announced that attendees of its annual user group donated funds to community charities in lieu of receiving gifts.
CU*Answers has recently introduced a new dashboard design with its 11.0 CU*BASE Release. The new ‘one-screen’ dashboard stemmed from a brainstorming session during last year’s CEO Strategies Conference.
CU*Answers, the West Michigan-based provider of CU*BASE core data processing services to more than 150 credit unions nationally, recently underwent unplanned testing of its disaster recovery support. On Monday morning, May 24th a pair of swans collided with the power line supporting the CU*Answers data center, causing a brief power interruption.
According to 100% credit union-owned CUSO, CU*Answers, its next software upgrade release is slated for Sunday, May 15, 2011 for online-processing clients. Self-processing credit union clients will receive the 11.1 release with their 11.2 packages which is scheduled for June 27 & 28.
With the 11.0 CU*BASE Release, CU*Answers has added new employee security tools for credit union auditors and management to track changes made to account security, menu security, or special security (recording changes made for and by an employee). A new employee maintenance file tracks related changes and a printed report enables users to view the…
With the 11.0 CU*BASE Release, CU*Answers has added the functionality to its core processing system, CU*BASE, for credit unions to offer principal distribution certificates to its members.
With the 11.0 CU*BASE Release, credit union members can now see helpful links in their e-Notices displayed in online banking, allowing for an even more robust self-service experience for members.