CU*Answers Network Services, a West Michigan-based technology solutions provider, today announced it has launched a new version of the GOLD Update Appliance (GUAPPLE) used to automatically update CU*Answers’ flagship software program, CU*BASE® GOLD. The new version features a web based delivery method and can automatically upgrade companion third party software. A revamped deployment process is…
CU*Answers Network Services, a West Michigan-based technology solutions provider, today announced the availability of its 2013 SSAE 16 SOC1 Type 2 report. This report is an independent third party review of controls used in the delivery of managed network services provided by CU*Answers Network Services. “This report forms the cornerstone of a credit union’s third…
The West-Michigan based cooperative CUSO, CU*Answers, offers a free fraud detection service through one of thier bill pay vendors. FraudNet is fraud prevention software that detects potential fraudulent activity over the bill pay scheduled transactions. The great advantage of this system is that FraudNet is detecting suspicious activity prior to it happening and stopping the…
CU*Answers Web Services is excited to announce the launch of a new website for West Michigan Credit Union. The new site is based on our WordPress with SiteControl platform and utilizes many of our latest greatest features such as site search, SSL, Online Banking Secure Login, easy access to rates and a responsive design for mobile…
CU*Answers Web Services is excited to announce the launch of a new website for National Association of Credit Union Service Organizations (NACUSO). The redesign builds on their previous site design on our platform and incorporates some of our latest technology, including responsive design for mobile optimization, precompiled LESS CSS, as well as new techniques for using…
CU*Answers Web Services is excited to announce the launch of a new website for Lake State Credit Union in Minnesota. The new site is based on our WordPress with SiteControl platform. The site utilizes a tabbed content area powered by a “mega nav” menu to provide easy navigation between similarly categorized content. Custom development for optional column layouts…
Last year the Collections team at CU*Answers, the 100% credit union-owned cooperative CUSO that specializes in data processing, reached a milestone by working over 100,000 collections accounts. That record came toppling down already this year just 10.5 months into 2013. “I knew the team was on track to break the record I just didn’t expect…
CU*Answers, data processor to more than 200 credit unions nationwide, hosted its annual CEO Strategies Week in early November. During this week-long conference, CU*Answers welcomed CEOs from around the country to its corporate office in Grand Rapids, Michigan, and on Wednesday, they met at one of Grand Rapids’ coolest attractions, Frederik Meijer Gardens. The conference…
CU*Answers, the 100% credit union-owned cooperative CUSO, schedules hundreds of training sessions throughout the year for their client credit unions. Many of them are announced in their annual Education Catalog, many by client request, and specifically a hot program they call Education Express. Studies have proven that incentive to learn is at peak when a…
The West-Michigan based cooperative CUSO, CU*Answers, is pleased to announce that due to their expanding client base, the Client Services and Education Team are adding two new representatives in December. “As the Client Services and Education Team is the front line of software support for our clients, we are very sensitive to ensuring we have…