West Michigan-based cooperative CUSO CU*Answers announced it has signed a CU*BASE® core processing agreement with the newly formed rkGoBig CUSO located in Middletown, Pennsylvania. rkGoBig is comprised of six credit unions in Pennsylvania, Maryland and Washington DC with a common goal of reducing expenses through synchronized operations while maintaining the unique identity of each CU.
Lender*VP Collections, a division of CU*Answers, serves as a partner for collections for many of the over 200 clients on the CU*BASE® system across the country. Some credit unions are permanent fixtures who have partnered with the Lender*VP team for years, while others prefer a ‘repair and return’ policy. In either case, Lender*VP Collections is
CU*Answers, the 100% credit-union owned cooperative, recently announced the winner of its 2015 E‑Statement Enrollment contest. As part of CU*Overdrive, the CUSO’s low maintenance marketing package for credit unions, contests are run quarterly for two consecutive months as a way of gathering member email addresses or increasing enrollment in credit union services such as e-statements,
Since 2009, CU*Answers has offered a tool to help credit unions complete the 5300 Call Report required quarterly by the NCUA. Data is automatically populated from the core system to lessen the amount of manual entry. The information can then be uploaded directly to the NCUA. Last year, selected edits were added to match errors
CU*Answers, a 100% credit union-owned CUSO, recently announced that it is holding two summer contests designed to improve how credit unions use online banking to market products and services to their members. The winner for each contest will be awarded $2,500; the contest entry period ends September 2015. The first contest asks credit unions what
Earlier this year, Grand Rapids-based CUSO CU*Answers announced that it had added DigitalMailer’s My Virtual Strongbox product as an integrated add-on to It’s Me 247 online banking. The integration was added first at the request of Element Federal Credit Union (Charleston, WV) and has since been made available for all CU*Answers clients. To help credit
CU*Answers, a 100% credit union owned CUSO, headquartered in Grand Rapids, Michigan is announcing improvements to its project management system. On June 8, 2015, CU*Answers Network Services will deploy the first phase of the planned deployment of the improved Latitude ticket request system. This will be the first of a three phased strategy with the
CU*Answers, a 100% credit union owned CUSO, headquartered in Grand Rapids, Michigan recently reported uptime history for its iSeries (CU*BASE®) system. Reports indicate 100% uptime since 2011 excluding scheduled interruptions as part of rollover/business continuity exercises. Other statistics reflect that no down time has been experienced by CU*BASE users since 2013. CU*Answers reports a proud
AuditLink, a service of cooperative CUSO, CU*Answers, recently published a video introducing PolicySwap and ExamShare. AuditLink reduces the added work imposed by regulations and compliance through the combination of its services, innovative technology, and cooperation amongst industry peers. Factors inherent in changing regulations mandate continuous training and frequent exposure to compliance issues with applied auditor
The West-Michigan based cooperative CUSO, CU*Answers, is happy to announce that it has launched a new feature for credit card loans that offers the ability to have different card numbers assigned to the same loan. Previously, credit cards on CU*BASE® only allowed for one card number (PAN) to be shared for all joint owners and