Throughout the month of June, AdvantageCIO, the strategic technology consulting group at CU*Answers, has been encouraging and assisting in-network credit unions eligible for the $7,500 NCUA fraud and cybersecurity initiative grant to take advantage of this opportunity window and assess and improve their current security posture. “Cybersecurity and resilience are serious economic concerns rapidly spreading
The 100% owned CUSO hosted their 24th Annual Golf Outing at Saskatoon Golf Course in Alto, MI on June 18, 2015. This event concluded the CUSO’s week long events during the Leadership Conference Week. The Leadership Conference ran from June 16-18, 2015. The week’s events were held at the JW Marriott, in downtown Grand Rapids,
CU*Answers Network Services (CNS) has announced a follow up to the first IT Boot Camp held at CU*Answers headquarters in Grand Rapids, Michigan, earlier this spring. The two-day event provides participants with an in-depth understanding of common troubleshooting related to their CU*BASE® core platform installation, best practices for managing the credit union’s network, and more.
CU*Answers Network Services (CNS) has received SSAE 16 SOC 1 type 2 certification for the period of July 1, 2014 through December 31, 2014. “In a marketplace that has many IT service providers offering similar sets of solutions and capabilities, it’s validation that CNS is fulfilling our service obligations to clients, and that the offerings
West Michigan-based cooperative CUSO CU*Answers announced it has signed a CU*BASE® core processing agreement with the newly formed rkGoBig CUSO located in Middletown, Pennsylvania. rkGoBig is comprised of six credit unions in Pennsylvania, Maryland and Washington DC with a common goal of reducing expenses through synchronized operations while maintaining the unique identity of each CU.
Lender*VP Collections, a division of CU*Answers, serves as a partner for collections for many of the over 200 clients on the CU*BASE® system across the country. Some credit unions are permanent fixtures who have partnered with the Lender*VP team for years, while others prefer a ‘repair and return’ policy. In either case, Lender*VP Collections is
CU*Answers, the 100% credit-union owned cooperative, recently announced the winner of its 2015 E‑Statement Enrollment contest. As part of CU*Overdrive, the CUSO’s low maintenance marketing package for credit unions, contests are run quarterly for two consecutive months as a way of gathering member email addresses or increasing enrollment in credit union services such as e-statements,
Since 2009, CU*Answers has offered a tool to help credit unions complete the 5300 Call Report required quarterly by the NCUA. Data is automatically populated from the core system to lessen the amount of manual entry. The information can then be uploaded directly to the NCUA. Last year, selected edits were added to match errors
CU*Answers, a 100% credit union-owned CUSO, recently announced that it is holding two summer contests designed to improve how credit unions use online banking to market products and services to their members. The winner for each contest will be awarded $2,500; the contest entry period ends September 2015. The first contest asks credit unions what
Earlier this year, Grand Rapids-based CUSO CU*Answers announced that it had added DigitalMailer’s My Virtual Strongbox product as an integrated add-on to It’s Me 247 online banking. The integration was added first at the request of Element Federal Credit Union (Charleston, WV) and has since been made available for all CU*Answers clients. To help credit