CU*Answers

  • Northwest Consumers Federal Credit Union Gets a New Website

    Northwest Federal Credit Union in Traverse City, Michigan recently launched a new website by CU*Answers Web Services. The new site is based on the CUSO’s WordPress with SiteControl platform and has many great features such as a modern responsive design, featured rates, easy-to-use navigation bar, and Google Maps embedded. This new website is following current web trends

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  • CU*Answers Employees Share Their Knowledge

    CU*Answers is committed to partnering with credit unions for a brighter future. Over the past month select CU*Answers employees have joined with First United Credit Union to share their knowledge in vital areas such as Human Resources, Risk Management, and Compliance. These paid internships have created an open highway for information sharing between this West

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  • Communi7y Crew Holds 2nd CU*Answers Blood Drive

    CU*Answers, a West Michigan-based core processing CUSO, recently held its second blood drive with Michigan Blood with overwhelming success. Communi7y Crew team member, Kasey Woodhead, led the event. “We were able to fill all of our donation appointments with great support from our CU*Answers and Xtend teams to provide 30 pints of blood and 4

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  • “Planning for the Unexpected” Webinar Provided

    On July 23, 2015, CU*Answers, a 100% credit union owned CUSO, presented a complimentary web-based Education Express course for credit unions on using business continuity tools and principles to assist them in anticipating and planning for operational disruptions. Webinar participants were led through the process of answering four key questions when determining continuity and recovery

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  • CU*Answers Announces a New Training Tool

    The West-Michigan based cooperative CUSO, CU*Answers is pleased to announce that they are offering a new training tool for their clients, the CU*BASE Custom Training Edition (CTE).  “The CTE is a copy of the credit union’s live data, carried over to a training environment”, stated Laura Welch-Vilker, VP of Client Services and Education.  Welch-Vilker added,

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  • CU*Answers Offers Partner Support

    The West-Michigan based cooperative CUSO, CU*Answers is pleased to announce some of their on-going initiatives with their partners, CU*NorthWest and CU*SOUTH.  The partners have always worked together to offer client support, training and phone support.  “Typically, support is a scheduled event as it relates to staffing.  In June, CU*SOUTH had an unforeseen period of two

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  • Element FCU and Earnings Edge Complete Charity Case Study

    Earnings Edge, the solutions and earnings division of the cooperative CUSO CU*Answers, announced it has published a case study in cooperation with $30 million Element Federal Credit Union (Charleston, WV) detailing the use of CU*BASE® in creating charitable programs. In particular, the case study focuses on Element’s SwipeIt for Good campaign, and how they used

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  • Service Offered Through CU*Answers Helps Detect Over Fifty-Thousand Dollars in Fraudulent Bill Pay Activity

    CU*Answers, the West-Michigan based cooperative CUSO, offers a free fraud detection service that detects potential fraudulent activity over all scheduled bill pay transactions. FraudNet™ is offered through Fiserv, one of CU*Answers’ bill pay vendors, and detects suspicious activity prior to it happening and stops the transaction before it is scheduled to post. “In June, FraudNet

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  • CU*Answers and Accenture Mortgage Cadence

    West Michigan-based core processor, CU*Answers, announced that for its 2015 fiscal year-to-date, it has experienced 20% growth in the number of Loan Origination System (LOS) sites offered through the Accenture Mortgage Cadence Loan Fulfillment Center platform. Since October 2014, the number of individual sites built and supported by CU*Answers’ Lender*RE team increased from 65 to

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  • CMS Launches ‘Just Turn It On’ Portal

    CU*Answers Management Services, the consulting services division of the 100% credit union-owned, cooperative CUSO CU*Answers, announced it has published an online portal for its “Just Turn It On” initiative. The Just Turn It On program allows credit unions to quickly and easily have features of the CU*BASE® data processing system configured, activated and reported on

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