On July 23, 2015, CU*Answers, a 100% credit union owned CUSO, presented a complimentary web-based Education Express course for credit unions on using business continuity tools and principles to assist them in anticipating and planning for operational disruptions. Webinar participants were led through the process of answering four key questions when determining continuity and recovery…
The West-Michigan based cooperative CUSO, CU*Answers is pleased to announce that they are offering a new training tool for their clients, the CU*BASE Custom Training Edition (CTE). “The CTE is a copy of the credit union’s live data, carried over to a training environment”, stated Laura Welch-Vilker, VP of Client Services and Education. Welch-Vilker added,…
The West-Michigan based cooperative CUSO, CU*Answers is pleased to announce some of their on-going initiatives with their partners, CU*NorthWest and CU*SOUTH. The partners have always worked together to offer client support, training and phone support. “Typically, support is a scheduled event as it relates to staffing. In June, CU*SOUTH had an unforeseen period of two…
Earnings Edge, the solutions and earnings division of the cooperative CUSO CU*Answers, announced it has published a case study in cooperation with $30 million Element Federal Credit Union (Charleston, WV) detailing the use of CU*BASE® in creating charitable programs. In particular, the case study focuses on Element’s SwipeIt for Good campaign, and how they used…
CU*Answers, the West-Michigan based cooperative CUSO, offers a free fraud detection service that detects potential fraudulent activity over all scheduled bill pay transactions. FraudNet™ is offered through Fiserv, one of CU*Answers’ bill pay vendors, and detects suspicious activity prior to it happening and stops the transaction before it is scheduled to post. “In June, FraudNet…
West Michigan-based core processor, CU*Answers, announced that for its 2015 fiscal year-to-date, it has experienced 20% growth in the number of Loan Origination System (LOS) sites offered through the Accenture Mortgage Cadence Loan Fulfillment Center platform. Since October 2014, the number of individual sites built and supported by CU*Answers’ Lender*RE team increased from 65 to…
CU*Answers Management Services, the consulting services division of the 100% credit union-owned, cooperative CUSO CU*Answers, announced it has published an online portal for its “Just Turn It On” initiative. The Just Turn It On program allows credit unions to quickly and easily have features of the CU*BASE® data processing system configured, activated and reported on…
CU*Answers, a core processing CUSO, has a new team in the programming arena devoted exclusively for mobile application development. “A mobile application branch strategy will allow credit unions to attract new members, retain existing members, increase loans, grow their core services, and more. If your member’s phone is on your credit union is open,” said Randy…
CU*Answers, data processor to over 180 credit unions nationwide, recently introduced a new training option to their clients: CU*BASE® CTE – Custom Training Edition. CU*BASE CTE is a new alternative to the shared simulated training environment, Bedrock Community Credit Union, currently used by all CU*Answers online clients. CTE offers credit union staff the opportunity to…
CU*Answers Web Services is proud to announce a new website for The Finest FCU. The Finest FCU is a start-up credit union in New York, NY. This modern design utilizes WordPress with Site Control and includes responsive support for mobile devices, Xtend Shared Branching Locator, integrated Google Maps, and featured rates. By utilizing CU*Answers Web Services this…