For credit unions utilizing its CU*BASE® processing system, CU*Answers has introduced its newest dashboard for helping clients better understand their online credit card portfolio. They said unlike the previously introduced EFT Portfolio Dashboard, designed to show how members are using plastics, and a Loan Portfolio Analysis Dashboard, which provides a picture of loan rates across…
CFOs and Accounting Managers representing 22 different client credit unions met at CU*Answers’ offices in Grand Rapids, Michigan, this week to participate in a day of roundtable discussions about the CUSO’s strategies and tools for credit union accounting teams. The morning session focused on the specific strategic concerns of CFOs, including upcoming regulatory compliance changes…
Shoreline Credit Union, located in Two Rivers, Wisconsin, has become the newest owner of West Michigan-based cooperative CUSO, CU*Answers. The $90 million credit union represents approximately 10,000 members. Shoreline CU becomes the 126th current CU*Answers credit union owner. Scott Page, CU*Answers EVP said: “With sixteen new owners added since the 2014 fiscal year, there is…
CU*Answers, the 100% credit union-owned, data processing CUSO announced that 4 CU*BASE® clients have been selected as beta test sites for the processor’s upcoming 16.05 software upgrade: • Element Federal Credit Union • FOCUS Credit Union • Glacier Hills Credit Union • MidUSA Credit Union These credit unions will be testing several new features of…
Ops Engine, the CU*Answers production center, recently announced it will partner with Sage Direct, Inc. to offer improved services to handle the production of daily member notices. Sage Direct, Inc. is the same trusted partner the CUSO has worked with for years for statement processing and tax form production. Ops Engine will create and securely…
CU*Answers, headquartered in Grand Rapids, MI recently announced the promotion of Marilyn Boyd to Internal Auditor for CU*Answers. “Records and Information Management (RIM) is a vital part of every organization,” said Ms. Boyd. CU*Answers has established an environment in which records management is a normal part of each employee’s day. Given the sensitive nature of…
CU*Answers has signed an agreement with eDOC Innovations to provide credit unions leveraging their online imaging solution with remote e-signature capability. The added feature will allow credit unions to send documents to members for electronic signatures wherever they are, and is being provided to the credit unions by the cooperative CUSO at no additional cost.…
CU*Answers, a 100% credit union owned CUSO, headquartered in Grand Rapids, Michigan, will be an exhibitor at the Michigan Credit Union League Convention and Expo June 9th through the 11th. CU*Answers would like to invite all the Michigan area credit unions who are attending to stop by and learn how the CUSO can help credit…
CU*Answers, a 100% credit union owned CUSO, headquartered in Grand Rapids, Michigan, will be an exhibitor at the 2016 Pennsylvania Credit Union League Convention and Expo May 15th through the 17th. CU*Answers would like to invite all the Pennsylvania area credit unions who are attending to stop by their table and learn about the CUSO.…
Cooperative CUSO CU*Answers announced that during February It’s Me 247 Online Banking recorded over 4 million member logins from desktop devices, the highest single month volume in its history. Combined with logins from mobile devices, It’s Me 247 had a record 6.6 million logins during the month. CU*Answers has accelerated development of its online and…