In its mission to provide credit unions with low-cost, easily implemented marketing campaigns, cooperative CUSO CU*Answers hosts quarterly contests where members of participating CUs can enroll in a product or service for a chance to win a prize. Enrollment is free to all CU*Answers credit unions and includes a complete digital marketing package for use
Dowagiac Area Federal Credit Union (Dowagiac, MI) and Sears Spokane Employees Federal Credit Union (Spokane, WA) have chosen CU*Answers for their member check processing. The CU*Answers Item Processing department was initially formed in 1982 for direct deposit services and their first check processing client was signed in 1984. The Item Processing team has proven its
CU*Answers, the 100% credit-union owned cooperative, recently announced their 10th Annual Video Contest to clients of the cuasterisk.com network. Each year CU*Answers offers up to a total of $4,500 in cash awards to three winning credit unions and the chance for their ideas to be professionally produced into a video. This year’s video contest theme
CU*Answers, the 100% credit union-owned CUSO, recently published information on credit unions using its My CU Today product, an online tool for tracking data related to your credit union. In 2016, credit unions using the service experience the following growth: • Closed end loans grew from $5.64 billion to $9.23 billion • Open end loans
CU*Answers, data processor to nearly 200 credit unions nationwide, recently announced its new partner in video-conferencing solutions: Zoom, Inc. As part of this new partnership, CU*Answers now offers clients a more user-friendly webinar experience, higher video and audio quality, and compatibility with more platforms and devices. Perhaps the best part about this new partnership from
CU*Answers, data processor to nearly 200 credit unions nationwide, recently announced its latest marketing service: video customization. As part of this new service, the credit union service organization will customize any of its member-facing online banking video tutorials to include credit union branding. With the basic customization package, credit unions will see their logo replace
In early 2017, CU*Answers will launch the account creation phase in an automated membership opening process designed with mobile in mind. It is loaded with customizable features with identity verification, and configurable pages to provide a printable membership card and information about how to fund the account. Shortly thereafter, the account creation process will be
When a company changes its Company ID in the ACH network, it can cause situations where the distribution transfers do not follow resulting in a headache for both credit union and member. For $34M-First Ohio Community Federal Credit Union, this was an arduous task on their previous core processing platform requiring manual copying of distributions
Credit unions can now enjoy a customizable mobile check deposit app that includes credit union logos, branch information, advertisements, registration, pending registration, and rejected registration text, displays for account mismatches, mobile check deposit history, check deposit tips, and a pop up window that displays the deposit was successful. Assist questions and social media icons for
In late December, Kansas City Credit union, a credit union that converted to the CU*BASE system in 2016, rewarded their members through the use of a patronage dividend. After converting to CU*Answers’ core platform, the credit union was immediately excited about reviewing what opportunities they had to reward their membership for their participation. CU*Answers’ Earnings