CU*Answers, the 100% credit union-owned, cooperative CUSO, recently announced its first High Level Overview (HLO) demo for 2017 will be held in Illinois. This is a three to four hour discussion of the CU*Answers CUSO and demo of the various components that are included in their core product, CU*BASE®. In addition to the robust core
CU*Answers, the 100% credit union-owned, cooperative CUSO, recently began its “Active Beta” educational series aimed at credit union leaders. As part of the Executive Study Group initiative that provides a forum for leaders to discuss the issues that affect their institutions, teams, business and the industry at large, participants attend to discover new strategies to
Each year CU*Answers, a 100% credit union-owned CUSO, holds an annual election for opportunities to run for a seat on their board of directors. The CUSO has officially opened the nomination process for their 2017 annual stockholder election, which will be held on June 22nd. The meeting will take place at the JW Marriott in
On January 25, 2017, CU*Answers, a 100% credit union-owned CUSO, held its 5th annual corporate “Continuity Awareness Day” as part of their business continuity awareness and training program to help strengthen preparedness levels and sharpen incident response capabilities across all business units. “Now, more than ever before, establishing contact with members of your incident response
CU*Answers Item Processing, in partnership with eDOC Innovations, has successful implemented its first wave of Mobile RDC processing for twelve credit union clients. Located across the contiguous states, these credit unions were either new to RDC or have converted from another vendor. No matter the experience level, all have access to global and member level
Nearly 200 participants logged into the first in a series of web-based training sessions where CU*Answers introduced a completely new set of navigation coming to its CU*BASE core processing software. Although the changes were announced officially to all clients just two weeks ago, the CUSO has previewed the project at several training and management events
CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, recently launched a new automated ACH posting tool for its self-processing credit union data centers. Through this newest feature of its OpsEngine automation toolkit, in-house users of CU*BASE®, the CUSO’s flagship core data processing suite, are able to schedule the posting of ACH activity periodically throughout the day
The Internet Retailer Support Center (IRSC), a new support desk at CU*Answers for credit union virtual channel project managers, launched CU*Answers’ Mobile App 2.0 with single sign-on for mobile check deposits to four credit unions—Florida Hospital CU, Academic FCU, Sioux Empire FCU, and United Advantage NW FCU. Credit unions are getting on the schedule to
The Earnings Edge team at CU*Answers recently assisted Lakes Community Credit Union (Lake Orion, MI) with the launch of a new service charge. Lakes Community was interested in automation strategies to ensure that their team would not have to perform the assessment of their new service charge manually. With the help of the Earnings Edge
The Lender*VP Collections team at CU*Answers has been doing collections for years, offering credit unions a low cost alternative to staffing full time collection agents or using valuable staff time for collections work. In 2016, CU*Answers added a stand-in service that seeks to fill the role of substitute, quickly stepping in with only one-to-two days’