CU*Answers offers numerous software releases each year, but the one coming up in March will bring a major change generating excitement for staff and clients. “We are not changing the underlying programs, but are moving the navigation from a menu-driven to a search-driven system,” said Laura Welch-Vilker, VP of Client Services and Education. The CUSO
As part of the new navigation project for its core processing platform, CU*BASE, CU*Answers is excited to offer its credit union clients a chance to win a new touch-screen laptop by completing a word search puzzle full of words related to the new navigation and sending it back to the CU*Answers Marketing team. The project
CU*Answers, a 100% credit union-owned cooperative CUSO, recently announced that it is joining Mitchell, Stankovic and Associates as an UNDERGROUND PARTNER, with the goal of driving dialogue and putting ideas into action that push the credit union industry toward forward progress. “Credit unions should be game changers,” said Susan Mitchell, CEO of MSA. “Instead we
CU*Answers, the West Michigan-based CUSO, announced the nominating committee is now accepting nominations from owners for service on the CU*Answers Board of Directors until March 31, 2017. As a CUSO, CU*Answers feels its greatest asset it has to offer is that the same people who lead their CUSO are the same ones who own and
CU*Answers, the 100% credit union-owned, cooperative CUSO, is hosting new navigation training sessions in anticipation of the new 17.03 CU*BASE release. Included in the new release is a convenient new search function for longtime users as well as new users giving the ability of organizing their Tools under personalized favorites and shortcuts. The CU*Answers Client
CU*Answers, the 100% credit union-owned cooperative CUSO, is holding informational training sessions about the launch of Mobile App 2.0. The new mobile app, which supplements the CUSO’s free hybrid mobile app, will allow credit unions to add remote deposit capture capabilities to their product offerings. The sessions will be held Thursday, February 16th at 11:00
CU*Answers, the 100% credit union-owned, data processing CUSO, wrapped up its University Week February 10th. CU*Answers displays a strong commitment to continuous training for its credit unions through a variety of web conferences and classroom courses during a week-long period, multiple times during the year. Each of the courses for the week of February 6-10
AdvantageCIO, a virtual CIO consulting service of CU*Answers, announced today it attended the inaugural National Credit Union Information Sharing & Analysis Organization (NCU-ISAO) user conference held at the Kennedy Space Center in Cape Canaveral, Florida from Jan. 31 – Feb. 2. The NCU-ISAO is a credit union specific cybersecurity information sharing organization recently formed as
CU*Answers’ Video Customization Service has delivered another set of customized, branded how-to videos designed to help credit union members learn how to use the CUSO’s online banking product, It’s Me 247 online banking. Although the CUSO publishes its own set of generic how-to videos that can be viewed by members of any credit union, the
Rogue River Credit Union in Sparta, Michigan, recently updated their website. The new design is responsive and has many great features such as a direct login widget to online banking, parallax page scrolling, a news & information section, and integrated site search. This new website greatly improves member experience by providing a modern website that