Community West Credit Union, located in Kentwood, Michigan, has become the newest owner of the West Michigan-based cooperative CUSO, CU*Answers. The $178,000,000 credit union represents approximately 23,000 members. “Congratulations to Community West Credit Union, the first new owner of the 2017 fiscal year!” Scott Collins, CU*Answers new Executive Vice President said. “There continues to be…
CU*Answers, the 100% credit union-owned data processing CUSO, is encouraging their credit union clients to join the beta pool to help test the new and improved CU*BASE release 17.05. Credit unions that participate in the beta testing will be rewarded with a $3,000 rebate. Applications to join the beta pool must be turned into CU*Answers…
CU*Answers, the 100% credit union-owned, cooperative CUSO, recently began its “Active Beta” educational series aimed at credit union leaders. As part of the Executive Study Group initiative that provides a forum for leaders to discuss the issues that affect their institutions, teams, business and the industry at large, participants attend to discover new strategies to…
On Sunday, March 19, West-Michigan-based CU*Answers officially implemented a brand-new navigation system for its CU*BASE® core processing system. Replacing the current menu-driven design, the new navigation is geared toward the Google generation, for whom searching is the norm. The new CU*BASE home page includes built-in search tools, sort and filter features, and a favorites function…
CU*Answers, the West Michigan-based cooperative CUSO, will once again return as an exhibitor to the Ohio Credit Union League InVest 48 convention and expo held April 17-19 at the Hilton Columbus Downtown in Columbus, Ohio. CU*Answers wants to reach out to all credit unions attending and invite them to stop by their table and learn…
CU*Answers, the 100% credit-union owned CUSO, will be hosting two free Northern Michigan Regional Training Events. The first of the two will be hosted by Alpena Alcona Area Credit Union in Alpena, Michigan, on Tuesday, March 21st from 9AM – 4PM ET. The second training event will be held in Traverse City, Michigan, at TBA…
CU*Answers, the 100% credit-union owned CUSO, will be hosting a Network Services Boot Camp on Wednesday, March 29th and Thursday, March 30th at their 28th Street location. These Boot Camps, led by CU*Answers Network Services, teach the basics of installation and troubleshooting for CU*BASE®, CU*Answers’ core processing platform, and ProDOC. Day 2 will cover network…
CU*Answers, the 100% credit union-owned, cooperative CUSO, continues to progress in its mission to lay the groundwork for credit unions to become online retailers with the launch of its own CU*Answers Store. The store allows clients to quickly and easily purchase products and services offered through the CUSO, including auditing services, customized educational videos, web…
CU*Answers, the 100% credit-union owned CUSO, will hold several events for credit union CFOs and accounting representatives this week. The first will be a CFO Strategies Roundtable on Wednesday, March 22, at CU*Answers from 9 AM – 12 PM ET. The roundtable will be discussing tools and network solutions available to CFOs and the development…
The CU*Answers Item Processing Team continues to share in the success of the Mobile RDC partnership between CU*Answers and eDOC Innovations, adding eleven new clients in February 2017. The mobile apps are created by CU*Answers’ MAD (Mobile Applications Development) team and IRSC (Internet Retail Support Center) team. eDOC Innovations manages the backend processing, archiving and…