CU*Answers announced that its new Developer’s Help Desk (DHD) business initiative is moving quickly ahead with its new online retail presence in full development and the CUSO’s first API catalog ready to be distributed by the June Leadership Conference. For nearly 50 years, CU*Answers has provided a collaborative, do-it-together model for credit unions to collectively…
CU*Answers, the 100% credit union-owned data processing CUSO, announced its next free Education Express webinar will be held on June 15 from 2:30-3:00pm ET. Attendees can learn all about AnswerBook, and how to get the most out of the Q&A knowledge base, where to view previously asked questions, and how to view all incidents for…
The CU*Answers Conversions Team converted over two thousand members for Materion Federal Credit Union to the data processor’s CU*BASE® platform. Materion, located in Elmore, Ohio, converted from the RC Olmstead platform. The credit union marks the nineteenth Ohio credit union on the 100% credit union-owned CUSO’s core platform.
The CU*Answers Conversions Team recently converted over six thousand members for Commodore Perry Federal Credit Union to the data processor’s CU*BASE® platform. Commodore Perry, located in Oak Harbor, Ohio, converted from the RC Olmstead CAMS II platform. The credit union is the second from Ohio to convert to CU*Answers in 2017.
Starting in May, CU*Answers, the 100% credit union-owned, data processing CUSO, began labeling the emails that accompany CU*BASE® Alert posts with specific alert categories. These new alert categories include ‘Scheduled Maintenance’, ‘Unscheduled Maintenance’, ‘Unexpected Issue’, ‘Resolved Issue’, ‘Connectivity Interruption’, and ‘CU*Answers Staff Meeting’. These categories were selected as they are among the more common types…
CU*Answers, a 100% credit union-owned cooperative CUSO, recently announced the winners of its second Share & Win contest. Credit unions participating in CU*Answers’ quarterly service enrollment contest for members were encouraged to demonstrate how they were promoting the contest for a chance to guarantee a member from their credit union a prize. San Antonio Citizens…
West Michigan-based cooperative CUSO CU*Answers is expanding the ability of its “Where Your Members Shop” dashboard. The enhancements come with the May 17.05 CU*BASE® release and will add some highly anticipated features to an already popular dashboard. The Where Your Members Shop dashboard, which breaks down member transaction activity by merchant/vendor, will now allow CUs…
CU*Answers, the 100% credit union owned CUSO is now allowing accounting staff to sort the ACH daily exception work the way they want to see it. In an idea that sprang from the Xtend SRS team, the Work Daily ACH Exceptions feature in CU*BASE® will allow credit union staff to quickly and easily sort their…
CU*Answers, the 100% credit union-owned cooperative CUSO, will provide their third annual Conversations on Compliance event hosted by AuditLink, the audit and compliance division of the CUSO. AuditLink’s own Jim Vilker and Marsha Sapino will be joined by Veronica Madsen from Howard & Howard Law for Business as they discuss topics such as beneficial ownership,…
CU*Answers is adding the ability to track when a member requests a loan payoff quote in CU*BASE®. Credit unions will now have the ability to automatically generate a tracker when the payoff tool in Phone Operator is used. The payoff requests can then be routed to a loan officer or other employee for follow up.…