CU*Answers’ Imaging Solutions team has partnered with eDOC Innovations to couple CU*BASE®, CU*Answers’ core processing software, with eDOC Innovations’ eDOCSignature™ product to provide remote signature capture at Honor Credit Union. “This is great,” commented Deb Slavens, VP of IT at Honor CU. “We process hundreds of eSign documents a month, and with this solution we…
As Houston, Texas-based Harris County Federal Credit Union began preparing for Hurricane Harvey’s approach, it called on two of its closest partners for assistance. Those partners—CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, and Site-Four, the Yankton, South Dakota-based data center CUSO—worked closely before, during and after the storm to execute the various phases of the…
CU*Answers announced that Des Moines, Iowa-based Affinity Credit Union has recently executed a contract to migrate its existing core data processing system over to the CUSO’s CU*BASE® suite in March of 2018. Affinity will become the CUSO’s second customer-owner in the greater Des Moines area. “We are pleased to welcome Andy (Affinity CU CEO Andrew…
Four CUSOs that are part of the cuasterisk.com network—CU*Answers, CU*Northwest, CU*SOUTH, and Site Four—recently launched a project to deploy new IBM servers in two separate data centers. Site Four’s production server, which handles the daily core data processing for the 70+ CU*NorthWest and CU*SOUTH credit unions from their data center in Yankton, is scheduled to…
AuditLink, the audit and compliance division of CU*Answers, recently announced the return of its Network Compliance Group. “We have had a lot of previous members and new clients ask us to revive the group, so we are!” stated Marsha Sapino, AuditLink Assistant Manager. The group was started by Sapino in 2011 when she worked at…
On January 13, 2015, Harris County FCU of Harris County, Texas announced its business recovery and continuity partnership with Site-Four of Yankton, SD. Their planning paid off as hurricane Harvey hit Texas. On Monday, August 28, the credit union moved their operations from Texas to the Site-Four facility in South Dakota. A community support effort…
Bayou Federal CU, Baton Rouge, LA, recently converted to CU*Answers Item Processing for their electronic check processing needs. As a CU*SOUTH client utilizing CU*BASE as their core software, the CU will receive unlimited free member image copies and complimentary implementation of member images for It’s Me 247 Online Banking. The CU*Answers Item Processing department was…
CU* Answers, the multi-owned cooperative CUSO headquartered in Grand Rapids, Michigan, announced that it had recently hosted its sixth annual national sales meeting at Watermark Country Club in Cascade, Michigan. The CUSO reported that more than three dozen team members, network partners and CUSO board directors were in attendance for the two-day event. CU*Answers Executive…
West-Michigan based cooperative CUSO CU*Answers is pleased to announce that the 2018 Education Catalog is complete and is being mailed to clients within the next two weeks. CU*Answers typically delivers the catalog prior to the beginning of each calendar year in an effort to give clients time to design their own annual training program based…
CU*Answers is introducing three new course categories to its 2018 education lineup. The Asterisk Intelligence category comprises six new courses designed to teach participants about data analytics and data warehousing products offered by the CUSO. The Organizational Resource Development category offers five new courses related to human resources. And the Records & Information Management category…