CU*Answers’ “Win the Lottery” program greatly increases the depth and breadth of online documentation in its first year
CU*Answers reported that in its first year running the “Win the Lottery” program over forty employees across cuasterisk.com have participated. An outreach of the CU*Answers Writing team, the program pairs writers with subject matter experts across the network to move knowledge previously in the heads of seasoned employees into shared documentation resources. Participants in Win…
