CU*Answers, the West-Michigan based cooperative CUSO, offers a free fraud detection service that detects potential fraudulent activity over all scheduled bill pay transactions. FraudNet™ is offered through Fiserv, one of CU*Answers’ bill pay vendors, and detects suspicious activity prior to it happening and stops the transaction before it is scheduled to post. “In June, FraudNet…
CU*Answers Web Services is proud to announce a new website for The Finest FCU. The Finest FCU is a start-up credit union in New York, NY. This modern design utilizes WordPress with Site Control and includes responsive support for mobile devices, Xtend Shared Branching Locator, integrated Google Maps, and featured rates. By utilizing CU*Answers Web Services this…
Oak Trust Credit Union, located in suburban Chicago, recently updated their website with the help of CU*Answers Web Services. The enhancements included the ability to track Internet retailing goals for the credit union. This modern design uses WordPress with Site Control and includes responsive support for mobile devices, featured rates and internet retailing sections. Check out…
Isthmian CUSO, also known as ic-cuso.com, is a start-up credit union service organization that premiered at the recent NACUSO Next Big Idea Competition. The CUSO’s missions is to enable credit unions and business lending CUSOs to deliver alternative business lending solutions to its members. CU*Answers Web Services is proud to be a part of the launch…
West Michigan-based CU*Answers recently announced that My CU Today, the CUSO’s first external data warehouse, received a summer update. My CU Today enables CU*BASE®-powered credit unions to better understand their operations and performance metrics easier than they ever have before. Credit union vitals are published daily to the My CU Today data warehouse where they…
In an effort to enhance credit union processes for maintaining sound and secure holdings, West Michigan-based CUSO CU*Answers has recently released enhancements to the written off loan features on its core processing system. Client credit unions have asked for a better way to analyze their loss portfolio and CU*Answers listened. With its most recent software…
Earnings Edge, the solutions division of the 100% credit union-owned CUSO, CU*Answers, attended the 2015 Leadership Conference in Grand Rapids, Michigan. The conference saw leadership teams from 96 credit unions attend, and Earnings Edge staff engaged with many of them throughout the two days of activity. “Being a Cooperative CUSO isn’t just something we say,”…
Lender*VP Collections, a division of CU*Answers, serves as a partner for collections for many of the over 200 clients on the CU*BASE® system across the country. Some credit unions are permanent fixtures who have partnered with the Lender*VP team for years, while others prefer a ‘repair and return’ policy. In either case, Lender*VP Collections is…
Earlier this year, Grand Rapids-based CUSO CU*Answers announced that it had added DigitalMailer’s My Virtual Strongbox product as an integrated add-on to It’s Me 247 online banking. The integration was added first at the request of Element Federal Credit Union (Charleston, WV) and has since been made available for all CU*Answers clients. To help credit…
Earnings Edge, a division of the 100% credit union-owned CUSO, CU*Answers, recently worked with East Traverse Catholic Federal Credit Union on an e-statement cross sales strategy for front line staff. Keegan Daniel, CU*Answers VP of Professional Services, strategized with ETCFCU CEO Greg Gurka and his management team to configure their CU*BASE® product to prompt tellers…