CU*Answers, the 100% credit-union owned cooperative, recently announced the winner of its 2016 Mobile Banking contest. As part of CU*OverDrive, the CUSO’s low maintenance marketing package for credit unions, contests are run quarterly for two consecutive months as a way of gathering member email addresses or increasing enrollment in credit union services such as e-statements,…
The CU*Answers Internet Retailer Support Center (IRSC), a new support desk for credit union virtual channel project managers, launched five new mobile apps this week. Cal Poly FCU, Century Heritage FCU, Ripco CU, Calhoun Liberty Employees CU, and Allegan Community FCU deployed mobile apps to both the Apple Store and Google Play Store for download.…
The 100% credit union-owned CUSO, CU*Answers, worked as a true co-op this holiday season participating in the season of giving by hosting a drop-off donation site for Toys for Tots. CU*Answers also hosted a drop-off donation site for the collection of new or gently used coats, blankets, and gloves for the homeless. This venture was…
CU*Answers, the credit-union owned cooperative, recently announced the winner of its 2015 Debit Card contest. As part of CU*Overdrive, the CUSO’s low maintenance marketing package for credit unions, contests are run quarterly for two consecutive months as a way of gathering member email addresses or increasing enrollment in credit union services such as e-statements, bill…
CU*Answers recently added new data elements to collection for My CU Today, the cooperative CUSO’s first external data warehouse. My CU Today enables CU*BASE®-powered credit unions to better understand their operations and performance metrics than they ever have before. Credit union vitals are published daily to the My CU Today data warehouse where they are…
The Internet Retailer Support Center is a new support desk at CU*Answers for credit union virtual channel project managers. The Internet Retailer Support Center (IRSC) brings together several digital strategy products into one cohesive location and a single point of contact. Credit unions looking to expand their virtual channel marketplace will be able to shop…
CU*Answers Managed Services, a subsidiary of CU*Answers, recently announced that its AuditLink service to credit unions continues to grow and is now providing a full suite internal audit review, monitoring and reporting services to dozens of credit unions utilizing the CU*BASE® member processing system. AuditLink is a credit union’s execution arm for tackling auditing and…
CU*Answers, the West Michigan-based cooperative CUSO, has added another client to their growing list of clients for which they handle collections. A credit union with approximately 180 million dollars in assets and nearly 28,000 member has agreed to hire them to work on a specific segment of their loan portfolio. Jerry Collins, Collections Team Leader…
CU*Answers presented another collections roundtable session for the fourth quarter and it continued to prove overwhelmingly successful. In attendance for the roundtable were credit union clients from Michigan, Ohio, and Indiana. To better accommodate those traveling from afar, the Collections team hosts two sessions: “We have clients come in from all over the country sometimes…
For six years cooperative CUSO CU*Answers and its Lender*VP Collections team have offered a quarterly roundtable in which credit unions meet and discuss the hot issues facing collections work and how to solve them. Word of the popular and productive sessions has flowed into associated industries. John Butler, an attorney with the firm of Butler,…