Tony Muka

  • CUSO Helps Self-Processors Put DR Investments to the Test

    Over the past ninety days, CU*Answers, Inc., a Grand Rapids, Michigan-based cooperative CUSO, has helped four credit unions perform planned rollovers to backup servers as part of their overall business resiliency strategy.  Each credit union utilizes the CUSO’s CU*BASE® core data processing suite in an in-house deployment.  During the test, each credit union switched from…

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  • CEOs Benefit from Platform Analysis

    Executives face a number of challenges to meet the operational needs of their credit unions. Among others, one of the challenges is to easily retrieve information that is current and relevant at the same time as presenting that information to various audiences each day. CU*Answers, the 100% credit union-owned cooperative data processing CUSO headquartered in…

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  • CU*Answers Announces the Top Enhancements of 2013

    CU*Answers, the 100% credit union-owned, cooperative data processing CUSO recently announced its Top 10 enhancements of the 2013 year. Ranging from major enhancements to various CU*BASE® core processing system dashboards to 40 new integration points to view electronic documents, CU*Answers representatives remarked, “With so much great programming this year it was difficult to narrow our…

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  • Post Community Credit Union Converts to CU*Answers

    CU*Answers, the 100% credit union-owned, cooperative data processing CUSO converted Post Community Credit Union, $85 million in assets and over 9,000 members, to the CU*Answers, CU*BASE® core data processing platform on January 19, 2014. Rob Viland, CEO of Post Community Credit Union said, “Credit unions looking for an updated core system to compete in today’s…

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  • Stand-In Services Put to the Test This Winter

    For Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, the polar vortex that has gripped most of the US over the past two months has provided the latest reminder for several credit unions on how they can leverage shared resources partners to ensure their business continuity.  The CUSO reported that during a recent four-week…

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  • CU*Answers Encourages Staff Innovation at Be an Innovator Meeting

    Over 30 employees met Wednesday to participate in the CU*Answers “Be an Innovator” Idea and Networking lunch.  These meetings encourage collaboration and provide employees the opportunity to present their own innovative ideas or ways to improve processes at CU*Answers.  This meeting was the second company-wide event. Randy Karnes, CEO of CU*Answers opened the meeting with…

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  • CU*Answers Adds 7th and 8th New Owners for 2013

    CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, announced that it has added two credit unions to its ownership ranks. The newest owners include Thornapple Valley Community Credit Union located in Hastings, MI ($14M and 4,500 members), and Firefighters Credit Union located in LaCrosse, WI ($62M and 4,300 members). Scott Page, CU*Answers EVP said “A key…

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  • CU*Answers Releases White Paper Assessing the Risk of DDoS Attacks

    CU*Answers, the 100% credit union-owned, cooperative CUSO headquartered In Grand Rapids, MI has published a white paper focusing on assessing the risk of Distributed Denial-of-Service attacks (DDoS). The white paper was developed in conjunction with AuditLink, an auditing and compliance division of CU*Answers Managed Services. The document fully describes a DDoS attack and what credit…

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  • CU*Answers Supports Co-Ops for Change Initiative

    CU*Answers, the 100% credit union-owned, collaborative CUSO based out of Grand Rapids, Michigan announced that CEO Randy Karnes is the inaugural guest for the Co-Ops for Change Podcast. Karnes sits down with Callahan & Associates Chairman and Co-Ops for Change founder Chip Filson to discuss imperatives for regulatory leadership at this critical crossroads for credit…

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