As part of its ongoing commitment to business resiliency, CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, is now activating “burstable capacity” on its core IBM servers that support an online user base of nearly two hundred credit unions. According to CU*Answers Vice President Scott Collins, the CUSO is leveraging “functionality that is built-in by IBM…
CU*Answers, Inc., the Grand Rapids, Michigan-based cooperative CUSO, is now offering an automated end-of-month processing toolkit for its in-house, self-processing credit union clients on the CU*BASE® core data processing suite. The service, which was designed to help streamline operational processes, leverages tools that the CUSO utilizes in its own online SaaS environment. According to Jeff…
CU*Answers has been busy with preparations for this year’s 2015 CEO Strategies week, a three-day event held from November 10-12, 2015. Due to the event’s growth and popularity, the credit union-owned CUSO is moving the event off-site to the Watermark Country Club in Grand Rapids, Michigan. The new format will give CEOs a chance to…
CU*Answers, the 100% credit union owned cooperative, continues their focus on mobile banking with new enhancements for the mobile member experience. In addition to giving the member the ability to change their username, check loan rates and even apply for a loan, members can now change their password, create or change security questions, view their…
The CU*Answers Imaging Solutions team is pleased to announce a brand-new infrastructure that allows greater flexibility to support the growing number of credit unions that use multiple vendors for their imaging solutions. It also improves on encryption techniques for securing images as they are utilized. Other enhancements include on-demand reports sent directly for archival, the…
At the 2015 CU*SOUTH Visionary Conference and Annual Meeting held on September 15-17 in New Orleans, attendees participated in a discussion and presentation on cybersecurity with guidance on mitigating cyber threats that impact the credit union industry today. As partners in the cuasterisk.com network, CU*Answers, CU*SOUTH, and Site-Four work closely to not only protect the…
CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, notified its in-house credit union clients that the fall core software release would include an enhanced set of operational tools. According to the CUSO, these tools are being released under a brand called CU*BASE® Operator Edition. Jeff Miller, OpsEngine Business Development Manager at CU*Answers, said, “These tools are…
In his 3rd quarter fiscal newsletter, Scott Collins, President of the Grand Rapids, Michigan-based multi-owned cooperative CUSO Xtend, Inc., shared their year-to-date numbers and his comments on the state of the business. Collins noted that “sales were ahead of target in nearly all of our brands,” and “we will continue to invest in both our…
CU*Answers, the 100% credit-union owned cooperative, recently announced that their 2016 newsletter service is available for client credit unions. CU*Answers Marketing newsletters are created with the intention of being a low-cost and low-maintenance service allowing CUs to quickly and effectively reach members with timely information. Newsletters are designed, printed, and shipped quarterly to participating credit…
Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced that it has completed the on-boarding process for five new credit union clients and is now performing the ongoing log management activities in support of each credit union’s overall compliance monitoring strategy. With the addition of these five, Xtend now supports a total of fifty…