CU*Answers, the 100% credit union-owned, data processing CUSO announced it will soon be hosting its monthly Tricks of the Trade webinar for the month of March. This month’s webinar takes an in depth look at CU*Answers Internet Retailer Support Center as well as new features from the CU*BASE® 16.02 software upgrade. The upcoming webinar will…
For credit unions utilizing its CU*BASE® processing system, CU*Answers has introduced its newest dashboard for helping clients better understand their online credit card portfolio. They said unlike the previously introduced EFT Portfolio Dashboard, designed to show how members are using plastics, and a Loan Portfolio Analysis Dashboard, which provides a picture of loan rates across…
Site-Four, a venture of the cuasterisk.com network headquartered in Yankton, South Dakota, announced the availability of its SSAE 16 SOC 1 Type 2 Audit Report. The audit was performed by Crowe Horwath LLP, a public accounting and consulting firm based in Oak Brook, Illinois and covered the period of April 1st, 2015 to September 30th,…
CFOs and Accounting Managers representing 22 different client credit unions met at CU*Answers’ offices in Grand Rapids, Michigan, this week to participate in a day of roundtable discussions about the CUSO’s strategies and tools for credit union accounting teams. The morning session focused on the specific strategic concerns of CFOs, including upcoming regulatory compliance changes…
Chatter Yak!, the Oshkosh, Wisconsin-based CUSO specializing in marketing, advertising and social media consulting, announces yet another incredible success story from one of their clients using Yak Tracker, their premium lead generation application, which allows credit unions to use social and digital media to generate leads and revenue. Honor Credit Union, based in Southwest Michigan,…
Shoreline Credit Union, located in Two Rivers, Wisconsin, has become the newest owner of West Michigan-based cooperative CUSO, CU*Answers. The $90 million credit union represents approximately 10,000 members. Shoreline CU becomes the 126th current CU*Answers credit union owner. Scott Page, CU*Answers EVP said: “With sixteen new owners added since the 2014 fiscal year, there is…
CU*Answers, the 100% credit union-owned, data processing CUSO announced that 4 CU*BASE® clients have been selected as beta test sites for the processor’s upcoming 16.05 software upgrade: • Element Federal Credit Union • FOCUS Credit Union • Glacier Hills Credit Union • MidUSA Credit Union These credit unions will be testing several new features of…
With emphasis on enhancing services to their business members, Nizari Progressive, a $113M credit union based in Sugar Land, Texas, signed with eDOC Innovations to provide their merchant members the added convenience of remote deposit capture (RDC). CheckLogic Merchant RDC allows business members to focus on their core business and complete their check deposits without…
Ops Engine, the CU*Answers production center, recently announced it will partner with Sage Direct, Inc. to offer improved services to handle the production of daily member notices. Sage Direct, Inc. is the same trusted partner the CUSO has worked with for years for statement processing and tax form production. Ops Engine will create and securely…
CU*Answers, headquartered in Grand Rapids, MI recently announced the promotion of Marilyn Boyd to Internal Auditor for CU*Answers. “Records and Information Management (RIM) is a vital part of every organization,” said Ms. Boyd. CU*Answers has established an environment in which records management is a normal part of each employee’s day. Given the sensitive nature of…