As part of their ongoing commitment to client education, CU*Answers schedules hundreds of training sessions throughout the year, including classroom sessions, on-site training, and webinars. Among the most popular, however, are the West Michigan CUSO’s regional training events that take the training event on the road. In May, CU*Answers hosted regional training events in Northern…
The West-Michigan based cooperative CUSO, CU*Answers is pleased to announce that they recently hired a team member from their sister CUSO, Xtend, Inc. Xtend offers a wide variety of services to CU*Answers clients and their members, using the same core software, CU*BASE®. “The Client Services and Education Team is a great place for an individual…
CU*Answers credit unions can now offer a new “step-down” type of line-of-credit loan that combines the benefits of a long-term open credit loan with the flexibility of a revolving line-of-credit. This new loan product allows credit unions to extend a line of credit and then lower the available balance (and loan payment) incrementally each month.…
CU*Answers held its first Records and Information Education Express webinar on Wednesday, May 18, 2016. Thirty-four clients signed up for this webinar, which provided an introduction to Records Management. What is Records Management, why do you need it, and what are the elements of a compliant records management program were covered. Part 749 of the…
CU*Answers, the 100% credit union-owned cooperative CUSO, has deployed the latest software upgrade to its flagship core processing system, CU*BASE®. The CU*BASE 16.05 software upgrade was released to online clients on May 15th and will be deployed to Self-Processing clients on June 6th. According to CU*Answers, the software upgrade is one out of three major…
West Michigan based data processing CUSO, CU*Answers, is excited to announce more custom features are now available within It’s Me 247 online banking. All current CU*Answers credit unions currently using CU*Spy to host member statements will no longer have to view statements in a separate window when they are logged into online banking. When members…
West Michigan based data processor, CU*Answers announced a new education opportunity for all clients. The Internet Retailer Support Center, a division of CU*Answers, will be hosting a series of webinars discussing the launch of the new IRSC online store. The online store will allow CU*Answers clients to identify the digital banking solutions that interest them…
Xtend, Inc., the Grand Rapids, Michigan-based cooperative CUSO, and Austin, Texas-based Buzz Points, Inc. announced a new partnership that brings a creative new loyalty rewards program to the credit union customer-owners of Xtend. By combining Buzz Points’ community-focused rewards and marketing platform with Xtend’s successful member awareness strategies, both companies believe that this partnership will…
As of May 15th, CU*NorthWest is giving its clients a boost into the internet retailing marketspace. The Mobile Experience Center (MXC) – a free mobile app store – was designed to present and offer mobile applications from within CU*NorthWest’s native online banking product, It’s Me 247 as well as other external channels like Google Play.…
Coinciding with the latest release of CU*BASE GOLD®, CU*NorthWest is offering free remote e-signature capability to all qualifying clients. Through integration of their core processing platform CU*BASE and the eDOC Innovations’ eDOCSignature™ product, any form—standard to the core application or custom—can be configured to allow for remote signing. While the free remote signing solution will…