The Lender*VP Collections team at CU*Answers has added yet another client bringing the current total to fifteen. A $162M credit union has joined them in the quest for a better delinquency ratio. “It is always a good feeling to get a new client,” stated Jerry Collins, collections manager. “It shows that our product is a…
Each year CU*Answers, a 100% credit union-owned CUSO, holds an annual election for opportunities to run for a seat on their board of directors. The CUSO has officially closed the nomination process for the 2017 board election that will occur on Wednesday, June 22nd. The meeting will take place at the JW Marriott in Grand…
CU*Answers, the 100% credit union-owned data processing CUSO, is offering a free web conference series to their credit union clients. The web conferences will be a focus on My CU Today Plus, which is intended to help credit unions mine, track, analyze and report information. The web conferences will last approximately 30 minutes and is…
CU*Answers, the 100% credit union-owned data processing CUSO, will be hosting a free webinar on April 12th at 2:00 PM ET. The webinar will educate credit union clients on how to communicate with their members through texting. By partnering with Xtend, credit unions will be able to call or text their members using a cloud…
Community West Credit Union, located in Kentwood, Michigan, has become the newest owner of the West Michigan-based cooperative CUSO, CU*Answers. The $178,000,000 credit union represents approximately 23,000 members. “Congratulations to Community West Credit Union, the first new owner of the 2017 fiscal year!” Scott Collins, CU*Answers new Executive Vice President said. “There continues to be…
CU*Answers, the 100% credit union-owned data processing CUSO, is encouraging their credit union clients to join the beta pool to help test the new and improved CU*BASE release 17.05. Credit unions that participate in the beta testing will be rewarded with a $3,000 rebate. Applications to join the beta pool must be turned into CU*Answers…
CU*Answers, the 100% credit union-owned, cooperative CUSO, recently began its “Active Beta” educational series aimed at credit union leaders. As part of the Executive Study Group initiative that provides a forum for leaders to discuss the issues that affect their institutions, teams, business and the industry at large, participants attend to discover new strategies to…
eDOC Innovations has been a strong proponent of electronic signatures in the credit union market space for more than 15 years. In March, Mark Fierro, Executive Vice President of eDOC Innovations, attended the Electronic Signature & Records Association (ESRA) Winter Meeting in Atlanta, GA and was appointed Chair of the ESRA Federal Home Loan Bank…
On Sunday, March 19, West-Michigan-based CU*Answers officially implemented a brand-new navigation system for its CU*BASE® core processing system. Replacing the current menu-driven design, the new navigation is geared toward the Google generation, for whom searching is the norm. The new CU*BASE home page includes built-in search tools, sort and filter features, and a favorites function…
CU*Answers, the West Michigan-based cooperative CUSO, will once again return as an exhibitor to the Ohio Credit Union League InVest 48 convention and expo held April 17-19 at the Hilton Columbus Downtown in Columbus, Ohio. CU*Answers wants to reach out to all credit unions attending and invite them to stop by their table and learn…