With the CU*Answer CU*BASE release 21.10, the cooperative CUSO has enhanced the ability to edit photo IDs in the Xpress teller platform. New buttons have been added to edit and refresh the graphics shone on the screen by developing a new tool from the eDOC Imaging Solutions team. The tool allows the image to be…
CU*Answer has enhanced its fee configuration for members that want their ACH pending deposits early. Previously if a member wanted their ACH deposit early, they could do it themselves via online banking or mobile app, or they could contact the credit union and request it. The fee was the same no matter what channel they…
The CU*Answers CU*BASE system will now allow credit unions to lessen the RDC Restrictive Endorsement requirements for Members in Good Standing (the top tier credit union members). For Members in Good Standing that forget to write the entre phrase on the back of the check to indicate it was for a mobile deposit, maybe they…
A group of 100 credit union CEOs from across the country attended a video briefing at which CU*Answers leaders reviewed the CUSO’s current development priorities. The Zoom-only event was entitled “What Should be On a CEO’s Radar?” and was designed to be a power briefing for credit union CEOs, taking a big-picture look at tools…
CU*Answers hosted a CFO Roundtable event on November 5 attended by 41 individuals in person and via Zoom. This group of accounting professionals meets twice a year to discuss hot topics in the accounting world and to collaborate on the latest challenges impacting credit union CFOs. The agenda included representatives from CU*Answers discussing recent and…
CU*Answers, the cooperative CUSO headquartered in Grand Rapids, Michigan, reported that it has completed a total of seven conversions to its CU*BASE core data processing suite since its fiscal year began on October 1st. These projects continued the momentum that the CUSO generated during its fiscal 2021 period where it completed nearly four dozen projects…
CU*Answers recently announced that its CU*BASE Strategic Release Management service is entering its third year. The service provides credit union executives and managers with strategic approaches for the utilization of technology associated with major CU*BASE platform enhancements. Each CU*BASE Strategic Release Management engagement is carefully developed, planned, and executed by the brand managers and developers…
Cooperative CUSO CU*Answers recently announced that Julie Gessner has joined the CU*Answers Sales team. Julie has over twenty-six years in the credit union field, starting her CU*Answers career as a member of the client services and education team. Having spent the majority of her career with CUSO partner Xtend, Julie was vital in developing Member…
The CU*Answers Conversions team converted over 4,100 members for Mission City FCU to the data processor’s CU*BASE® platform in October. Mission City FCU, located in Santa Clara, CA, converted from the Fiserv Portico platform. The $140M credit union represents the first California credit union to join the CU*Answers family.
The CU*Answers Conversions team converted 586 members for Penn-Trafford School Employee’s FCU to the data processor’s CU*BASE® platform in October. Penn-Trafford School Employee’s FCU, located in Trafford, PA converted from the AMIS platform offered by MY CU Services. In 2020, MY CU Services, the payment and technology CUSO of Vizo Financial, and CU*Answers launched a…