CU*Answers Store and Internet Retailing mentality hits major milestone

CU*Answers, the 100% credit union-owned cooperative CUSO, announced that its online store has achieved a major milestone. Launched in 2017, the CU*Answers Store was created to increase CU*Answers’ transparency and accessibility by publishing as many products and services as possible from our broad range of solutions online with full pricing, details, and specifications.

On Wednesday, November 24, Penn Hills Municipal Federal Credit Union in Pittsburgh placed the 10,000th order on the store. To celebrate this significant achievement, CU*Answers waived all the costs associated with the order.

“We created the store to make it easier for clients to both find what they need, but also discover the available products and services they might not be aware of,” said David Damstra, vice president of marketing services. “We also wanted to build a case study for credit unions to see themselves as Internet Retailers too. They provide so much to their communities—we wanted to lead the way for them offering the same kinds of online stores for members.”