CU*Answers recently kicked of a new “Get Connected” webinar series aimed at educating clients about the key roles and individuals working for the 100% credit union-owned cooperative CUSO. Most recently, Scott Page, business manager of the new Developer’s Help Desk (DHD), was interviewed. During the session, Page described how the DHD is organized and is
Affinity Credit Union, based in Des Moines, IA, has partnered with eDOC Innovations to utilize its mobile digital transaction management platform, mDTM®, eDOCSignature, which is deeply integrated into the core data processing system, CU*BASE®, provided by CU*Answers. “Affinity Credit Union is incredibly excited to partner with both CU*Answers and eDOC Innovations,” stated Affinity Credit Union
Virtual audit capabilities expected to reduce compliance costs and set the stage for strategic growth Virtual StrongBox, Inc. and CU*Answers announced today that the two companies have teamed up to transform compliance and audit processes for its credit unions and auditors. AuditLink, the audit and compliance division of CU*Answers, will use Virtual StrongBox’s secure platform
CU*Answers, the 100% credit union-owned cooperative CUSO, announced it will be deploying the latest software upgrade to its flagship core processing system, CU*BASE, in late October. The 17.10 software release is available to online credit unions as well as Site-Four partners on October 22nd, and will be released to self-processing credit unions on November 13-14,
The CU*Answers Conversion team helped twenty credit unions with their core conversion or merger project in the 2017 fiscal year. Over 67,000 members were added to the CU*Answers network as a result of the work conducted between October 2016 and September 2017. The team also assisted two self-processing credit unions transition their daily and monthly
As CU*NorthWest, a 100% credit union owned cooperative CUSO, closed its fiscal year 2017 (ending 9/30/17), the CU*NorthWest board and management team evaluated the net profits of the firm and authorized the waiving of multiple fees for all September customer invoices. CEO Greg Smith stated: “CU*NorthWest remains committed to the cooperative principles on which it
CU*Answers, the core data processing CUSO, has always had a Do-It-Together mentality for developing products and solutions, working with credit union partners to build cooperative solutions. With the recent creation of the Developer’s Help Desk (DHD), CU*Answers is ramping up its support for credit unions looking for DIY support. The Developer’s Help Desk provides a
AuditLink, the audit and compliance division of CU*Answers, held a training webinar on how to utilize the tools available to CU*Answers clients via the CU*BASE system for monitoring high risk accounts for abnormal activity. “I was happy to see over 60 clients on the call today,” states Marsha Sapino, AuditLink Assistant Manager. “I felt we
CU*Answers, the Grand Rapids, Michigan-based core data processing CUSO, and Site-Four, the Yankton, South Dakota-based data center CUSO, recently assisted Cumberland County Federal Credit Union (Falmouth, ME) with the testing of the credit union’s business continuity plan. During the testing exercise, the credit union’s production workload from its primary server in Maine was rolled over
Highmark Federal Credit Union, in Rapid City, South Dakota, recently updated their website. The new design is responsive and has many great features such as CO-OP ATM/shared branching locators, featured rates, news section, and integrated site search. This new website greatly improves member experience by providing a modern website that will work on any device