CU*NorthWest waives customer invoice fees in September

As CU*NorthWest, a 100% credit union owned cooperative CUSO, closed its fiscal year 2017 (ending 9/30/17), the CU*NorthWest board and management team evaluated the net profits of the firm and authorized the waiving of multiple fees for all September customer invoices.

CEO Greg Smith stated: “CU*NorthWest remains committed to the cooperative principles on which it was founded and is happy to continue demonstrating the difference as evidenced in this cost reduction to all customers. The board is dedicated to prioritizing the health of the entire CUSO and not just to stockholders. They take their responsibilities to all customer/owners very seriously and weigh the distribution of our firm’s returns carefully each year. Whether it is investing in keeping costs low, purchasing services for clients, or reducing costs by waiving fees, the board and management team remain devoted to ‘walking the talk.’”

CU*NorthWest Board Chair Chuck Papenfus, CEO of Inland Valley FCU, added: “We are grateful for the continual spirit of partnership and collaboration that has made CU*NorthWest into the cooperative CUSO it is today. As we work to evolve our own businesses for the future, CU*NorthWest is also making those transformations.”