Located In Onaway, Michigan, Awakon Federal Credit Union recently completed a full network upgrade under the direction of the CU*Answers Network Services teams. This upgrade allows Awakon Federal Credit Union to keep their equipment and solutions current and is part of the overall technology plan at the credit union.

CU*Answers Network Services also provides the credit union with its Complete Care IT management program that includes firewall monitoring and management, server monitoring and management, backup and business continuity services, managed endpoint security and patch management. This partnership allows CU*Answers to assist the credit union with these ongoing tasks so the IT department can work on credit union projects and member initiatives.

“CU*Answers Network Services are a vital piece of my IT team at the credit union. They help fill in with monitoring and oversight in areas that I would have to work 24 hours per day if I were doing it myself,” says Jason Freel, Vice President of Information Systems with Awakon Federal Credit Union. “Because they specialize in credit unions, their focus is specific to the areas of security and compliance, areas in which credit union IT departments should be well versed, but often lack internal expertise.”

For more information, visit the CU*Answers website.