Xtend, Inc., a Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced earlier this week that it has selected LIVECHAT Contact Center from European developer LIVECHAT Software for an upcoming web chat proof-of-concept project. During the selection process, Xtend evaluated several in-house and ASP chat solutions before deciding to move forward with the LIVECHAT enterprise solution. The…
Earlier this week, Xtend, Inc., a Grand Rapids, Michigan-based multi-owned cooperative CUSO, successfully launched its new CU*OverDrive marketing service by rolling out the first of twelve monthly campaigns for its credit union clients. The first campaign to be launched is a New Member Switch Kit/Refer-a-Friend offering that was designed in collaboration with fellow CUSO CU*Answers. …
WESCO Net, a Grand Rapids, MI based provider of advanced network technology solutions performed a successful high-availability test for Prospera Credit Union on December 5-8, 2009. Included in the testing was the credit union’s IBM System-I which runs CU*Answer’s CU*BASE core data processing solution, as well as audio response telephone banking and backup communications lines.
CU*SOUTH, a CUSO providing core data processing services, announced that it now offers a micro-lending service for credit unions who are interested in presenting an alternative to predatory PayDay lenders.
eDOC Innovations announces that it will provide help services to clients who are required to make changes in order to conform to new Truth in Savings regulations. Over the course of the next few months, two significant changes to federal regulations will be taking place that could potentially affect not only the data credit unions…
eDOC Innovations, the nation’s only CUSO based on electronic document management, announces that it will address changes to the Credit Card Act that affect the way credit unions create present and archive periodic credit card and open-end lines of credit loan statements. February 20th represents the date that the next round of the Credit CARD…
The Web Services Team at Wesco Net, which caters largely to credit unions utilizing the CU*BASE core processing platform from CU*Answers, has been working hard at developing new websites. One of most recent launched, is a completely redesigned website for Sentinel Federal Credit Union of Box Elder, South Dakota. The new site for Sentinel Federal…
CU*NorthWest (CUNW), which provides the Northwest with the flagship core data processing system, CU*BASE, recently announced that it has added 2 more owners to it ranks. PrimeSource Credit Union ($45MM and 5,600 members) and Cheney FCU ($65MM and 4,800 members) both became owners in 2009 through the purchase of stock. “We fully support the concept…
CU*NorthWest (CUNW), a data processing CUSO providing the flagship CU*BASE processing system to the Northwest, recently announced its intention to increase staff in preparation of meeting upcoming 2010 business demands. With a full conversion calendar scheduled for the 2010 calendar year, CU*NorthWest is gearing up to add additional talent to meet its rapid business growth.…
CU*Answers, in conjunction with e-DOC Innovations and WESCO Net Web Services has launched a new site to assist credit unions in better understanding the e-document management solutions available to them. The CU*Answers CUSO provides data processing and ancillary services to 165+ credit unions across the United States, ranging in size from 200 members to over…